The Office Manager provides high-level administrative, operational, and coordination support to the Country Lead, ensuring smooth day-to-day execution of business priorities. This role acts as a central point of coordination across leadership, clients, and internal teams, managing calendars, travel, visits, reporting, and communications with precision and discretion. The Office Manager plays a key role in enabling executive effectiveness, supporting business growth activities, and maintaining strong organizational alignment across the country operation.

Key Responsibilities:

Calendar & Priority Management

• Manage and optimize the country lead’s calendar, meetings, and appointments, ensuring alignment with business priorities, travel schedules, and stakeholder availability.

• Proactively resolve scheduling conflicts and adjust plans as priorities evolve.

Executive & Administrative Support

• Maintain accurate and well-organized administrative records, including expense reports, documentation, travel files, and client visit records.

• Prepare meeting agendas, presentations, and briefing materials in advance of executive meetings and visits.

Travel, Visa & Visit Coordination

• Coordinate domestic and international travel, visa processes, accommodations, and on-ground logistics.

• Support executive and client visits by managing schedules, documentation, and visit readiness.

Client & Stakeholder Engagement Support

• Track and coordinate executive and client visits, ensuring all materials, presentations, and follow-ups are completed on time.

• Conduct proactive background and profile checks ahead of key meetings, client engagements, and social events.

Project, Sales & Business Support

• Provide support for new business initiatives, sales visits, and solution-related activities.

• Plan and organize DOO meetings, staff meetings, and leadership sessions; track actions, decisions, and follow-ups.

Out-of-Office & Coverage Management

• Manage out-of-office communications for the country lead.

• Reschedule meetings with urgency during absences and ensure continuity with internal teams and stakeholders.

Team Availability & Leave Tracking

• Monitor leave schedules and availability for the country leadership team to support business planning, client engagements, and executive coverage.

Marketing, PR & Communications Coordination

• Partner with marketing and communications teams to support PR activities and social communications related to the country leader.

Documentation, Reporting & Metrics

• Organize, maintain, and update strategy decks, mission documentation, and country-level financial or operational views.

• Develop and deliver daily or periodic reports and dashboards with key metrics for the country lead.

Skills & Qualifications

• Strong organizational skills with the ability to manage multiple priorities simultaneously

• English Proficiency (B2+/C1)

• Proficiency in Excel and PowerPoint is a must

• High attention to detail with a proactive, solution-oriented mindset

• Excellent communication, presentation, and interpersonal skills

• Strong numerical aptitude and confidence working with reports and metrics

• Ability to coordinate effectively across functions and senior stakeholders

• Experience in executive support, travel and visa coordination, and reporting

• Professional presence, willing and able to work from the office and travel as required (including Luxor and Giza)