Job Description
Benefits:
- PTO and other great benefits
- Continuous clinical and business training
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
Office Manager
About Us
HealthSource of Harper's Preserve is not just another chiropractic clinic. We create a personalized patient experience from the first phone call to every adjustment after. As our Office Manager, you are the operational backbone of the clinic: you keep the front office running smoothly, own the billing and insurance process end to end, and set the tone for a warm, professional patient experience.
We are looking for an organized, detail-oriented, and personable leader who takes ownership, thrives in a fast-paced patient-focused clinic, and wants to grow with us.
Responsibilities
- Oversee daily front-office operations and serve as the go-to problem solver for staff and patients
- Manage the full medical billing cycle: charge entry, claim submission, payment posting, denials and rejections, appeals, and patient statements
- Verify insurance benefits, obtain and track authorizations, and clearly explain coverage, copays, deductibles, and patient responsibility
- Monitor accounts receivable and follow up on aging claims and outstanding balances
- Collect patient payments, manage financial conversations, and set up care/payment plans
- Greet patients and manage check-ins with a warm, professional attitude
- Handle scheduling, patient onboarding, and appointment confirmations
- Manage incoming calls, emails, and clinic communications
- Enter and manage patient information in the HSWorx EMR system
- Assist with marketing events, screenings, and community outreach
- Maintain office organization, supplies, reporting, and general clinic support
Required Qualifications
- Prior medical billing experience (claim submission, EOBs, denials/appeals, and A/R follow-up)
- Familiarity with billing and coding basics such as CPT and ICD-10 codes and superbills
- Outstanding customer service and communication skills
- Highly organized, detail-oriented, and reliable, with the ability to manage multiple priorities
- Comfortable owning financial transactions, collections, and scheduling
- Proficient with EMR/practice-management software (we use HSWorx; training provided on our system)
Preferred Qualifications
- Insurance experience with strong command of industry nomenclature and vocabulary (for example: verification of benefits, in-network vs. out-of-network, coinsurance, allowable amounts, clearinghouses, ERA/EOB, prior authorization, timely filing)
- Chiropractic or physical medicine billing experience (visit limits, therapy and modality billing, medical-necessity documentation)
- Prior supervisory or office-management experience
- Bilingual (English/Spanish) strongly preferred
- Positive, professional, and team-oriented personality
Work Schedule
- Monday to Thursday: 8:00 AM to 12:30 PM and 2:00 PM to 6:00 PM
- Friday: 8:00 AM to 12:30 PM
Compensation & Benefits
- Competitive pay based on experience, plus performance bonuses
- Paid time off and holidays
- Career development and growth opportunities within HealthSource
- Positive, team-focused clinic culture
HealthSource of Harper's Preserve is an equal opportunity employer.
Compensation: $42,000.00 - $50,000.00 per year
WHAT WE DO:
At HealthSource Chiropractic, we don't just focus on chiropractic care—we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love– pain free.
We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.
JOIN THE HEALTHSOURCE TEAM AND…
- Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care– in order to provide each patient with a unique treatment care plan!
- Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
- Build a rewarding career with substantial earning potential
- Experience a practice environment that feels like home, with colleagues who feel like family.
- Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
- Help patients achieve optimal health and wellness each day.
