Job Description

Good Shepherd Hospice is seeking a compassionate individual for our Office Manager position in OKC.

The Office Manager will lead by example with a positive spirit, a professional demeanor and a can-do attitude. The Office Manager coordinates the overall organization, communications and daily operations of the hospice office in accordance with current federal and company standards, guidelines and regulations, and as directed by the Executive Director.

Responsibilities

• Maintains all employee files.
• Interviews, hires, trains, supervises and evaluates the office staff based on performance standards as outlined in written job descriptions.
• Ensure records are maintained according to federal, state(s), intermediary, and agency standards.
• Assists Directors in preparing reports and special projects as requested.
• Coordinates intra office communication (i.e.: memos, messages, and scheduling of meetings).
• Coordinate and communicates scheduling for physicians attending IDT meetings.
• Responsible for maintenance of office equipment.
• Maintains patient census. Coordinates with billing department on accounts payable, as well as Medicare information. Initiates Notice of Election to Medicare and keeps informed and updated on Medicare billing procedures. Maintains payroll information including processing of payroll, PTO, and attendance records.
• Purchases office supplies maintaining adequate quantities.
• Orders all patient supplies.
• Orders and maintains all clinical record forms.
• Produces all correspondence for Directors.
• Maintains confidentiality of patient/family status, as well as all personnel information.
• Assumes responsibilities of Secretary and/or Receptionist duties in absence of these positions.

Qualifications

• Minimum of 1-year hospice experience
• Previous supervisory/management experience.
• Excellent verbal and written communication skills
• Previous office experience and/or business education.
• Experience in operating business machines, especially business computers.