Job Description

Wavemaker, part of WPP, positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

This is a dual-agency Office Manager and Executive Support role based in Sydney, sitting primarily within Wavemaker with a secondary focus on EssenceMediacom. Reporting into the Wavemaker CEO, this position provides direct operational and administrative support to the leadership team while also ensuring the Sydney EssenceMediacom office runs smoothly day to day. The role plays a meaningful part in shaping the experience of two busy agency teams, from seamless executive support and premium client moments through to a genuinely thriving office culture. Success looks like a well-run office, a well-supported leadership team, and two agency teams that feel the difference of having someone truly invested in making things work.

• Provides direct support to the Wavemaker CEO across calendar management, travel bookings, expense reconciliation and meeting logistics
• Acts as the primary on-the-ground contact for Sydney client meetings across both agencies, coordinating room bookings, catering, technology setup and client gifting
• Partners with the Head of People & Culture to deliver onboarding experiences for new starters, including equipment ordering, desk setup and IT logistics for both arrivals and departures
• Coordinates internal events across both agencies, including town halls, team socials, offsites and end-of-year celebrations
• Collaborates with EA and admin peers across Sydney, Melbourne and Brisbane to share resources, align on processes and provide leave cover as needed
• Participates in the WPP Media EA "Glue Crew", contributing to network-wide events and cross-agency initiatives

Skills and Experience

What You'll Bring

• Proven experience in office administration, team assistant, reception or office management roles, ideally within a media, creative or agency environment
• Exceptional organisational and time-management skills, with a demonstrated ability to balance competing priorities across multiple teams or brands simultaneously
• High proficiency in Microsoft Office Suite, including Teams, Outlook, Word and Excel, with confidence in picking up internal travel and expense platforms quickly
• A warm, service-oriented approach and genuine enjoyment in being the operational backbone of a busy office and a welcoming presence for both internal teams and visiting clients
• Strong attention to detail, with experience in document management, record keeping and distributing internal communications accurately and on time
• A proactive approach to problem-solving, with the initiative to anticipate needs and act before issues arise, whether that means restocking supplies, resetting a meeting room or helping a new starter settle in

Bonus Points If You Have

• Experience providing direct executive support to senior leaders, including C-suite diary and travel management in a fast-paced environment
• A track record of coordinating large-scale internal events such as town halls, end-of-year celebrations or multi-day team offsites
• Experience working across multiple agencies, brands or office locations at the same time