Job Description

As Office Manager at Emixa, you will be responsible for ensuring the smooth day-to-day running of our office, creating a professional, welcoming, and well-organised environment for employees, customers, and visitors. Acting as the first point of contact for the business, you'll play a key role in supporting our teams and maintaining an exceptional workplace experience.

This is a fully office-based position and requires attendance in the Solihull office five days per week.

Key Responsibilities:

Reception & Visitor Management

• Welcome visitors, customers, and suppliers, ensuring a professional and positive experience.

• Manage reception, incoming calls, deliveries, and visitor sign-in processes.

• Coordinate meeting room bookings and ensure meeting spaces are prepared and presentable.

Office Administration

• Provide general administrative support to the business.

• Manage office supplies, stationery, and refreshments, ensuring stock levels are maintained.

• Support the onboarding of new employees, including preparing workspaces and office inductions.

• Assist with arranging travel and accommodation bookings when required.

Office & Facilities Coordination

• Ensure the office remains clean, organised, safe, and fully operational.

• Liaise with landlords, contractors, and suppliers regarding maintenance and facilities issues.

• Coordinate office repairs, equipment maintenance, and service visits.

• Manage parking allocation and other office facilities requirements.

Health & Safety

• Support office health and safety requirements, including new starter inductions.

• Act as Fire Warden and First Aid Officer (training provided if required).

• Assist in maintaining compliance records and ensuring a safe working environment.

Meetings & Events Support

• Coordinate refreshments, room setup, and logistics for internal meetings, customer visits, and training sessions.

• Support office-based events and team activities.

Skills & Experience

• Previous experience in an office administration, reception, office coordinator, or office manager role.

• Excellent organisational and multitasking skills.

• Strong communication and interpersonal skills.

• Friendly, professional, and customer-focused approach.

• Proficient in Microsoft Office applications.

• Able to work independently and take initiative.

• Reliable, approachable, and highly organised.