THE COMPANY:
Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.
We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.
ROLE AND RESPONSIBILITIES:
We are looking for an Office Manager for our Washington, D.C., headquarters who will report directly to the Chief Advisor to the CEO. The successful candidate will partner directly with Juul Labs executives based in D.C. and the Office of the CEO to ensure the headquarters is managed and operated effectively. The Office Manager will also serve as an executive assistant to a small group of senior executives at the company.
The ideal candidate must be proactive with excellent problem solving and judgment skills. The individual must be able to handle details of a highly confidential and critical nature, interact comfortably and skillfully with senior level executives within and outside the company, as well as with lawmakers, regulators, and other public and private sector stakeholders. The successful candidate will be expected to resolve time-sensitive issues with a high degree of precision and exhibit strong organizational, written, and verbal communication skills. Attention to detail and the ability to anticipate the needs of the executive leadership team are a must. The ability to credibly and competently interact with executive assistants and managers within / outside of Juul Labs is essential. The successful candidate will be expected to execute tasks with minimal direction. The Office Manager must have the ability to accommodate flexible work schedule, based on the needs of management.
KEY RESPONSIBILITIES
PERSONAL AND PROFESSIONAL QUALIFICATIONS:
EDUCATION:
JUUL LABS PERKS & BENEFITS:

Juul Labs is a thriving team of scientists, engineers, designers and professionals who are committed to offering adult smokers alternatives to combustible cigarettes, while combating underage use of our products. JUUL products are designed to transition adult smokers from combustible cigarettes by providing a competitive nicotine experience.
Product
Juul Labs’ technology was developed in support of our mission. The JUUL product consists of two main components: e-liquid and the JUUL device. JUUL e-liquid aims to provide a nicotine experience similar to combustible cigarette use. The JUUL device is built to deliver this e-liquid as a vapor while maintaining a low temperature regulation system designed to minimize combustion.
Revolutionary thinking
Adam Bowen and James Monsees co-founded Juul Labs when they applied their background in product design to the challenge of finding a true alternative to smoking combustible cigarettes. As smokers for many years, they could find no acceptable alternative. Adam and James recognized an opportunity to apply industrial design to the tobacco industry. The result was the JUUL product.
Our commitment
We understand that trust in our company and category has eroded with our stakeholders and it is our responsibility to earn back that trust through our actions. To earn a license to operate in society, we are putting stakeholder trust at the center of what we do and make choices that are informed by the views of our stakeholders, including and especially our regulators.
Our intent
Our customer base is the world’s one billion adult smokers. We do not want any non-nicotine users, especially those underage, to try our products as they exist only to transition the world’s one billion adult smokers away from combustible cigarettes. We believe smokers should first and foremost quit. But for those who cannot or will not quit, access to alternatives to combustible cigarettes and accurate information about those alternatives is critical.