Job Description

Want to be part of one of the country’s fastest growing infrastructure businesses? The Vortex Companies, LLC delivers cutting edge trenchless technologies and turnkey services to make the worlds water cleaner and we’re growing every day! We think BIG about solving the world’s toughest challenges in failing water, sewer and industrial infrastructure.

At Vortex, you will be surrounded with a culture that puts your safety first in all we do. If you like a fast-paced environment, a team structure that provides support, training, and development, then apply today!

Office Manager duties and responsibilities include providing administrative support to ensure efficient operation of the office. The Office Manager will support managers and employees through a variety of tasks related to organization and communication.

Duties/Responsibilities:

• General data entry in ERP system.
• Receives and handles requests from customers and distributors for price quotes, purchase orders, order adjustments, and order cancellations.
• Maintain training & support calendar.
• Order office supplies, drinks, snacks and restock daily.
• Builds rapport with customers and works to ensure they receive excellent customer service.
• • Put together “swag bags”
  • Welcome guests
  • Ensure office/conference room areas are well kept.
• Provides pricing, delivery, and other order information to customers.
• Handle a high volume of inbound and outbound calls for new orders to confirm information to process orders.
• Uses computer database (WMS) to retrieve necessary customer information, inventory information, and purchase order status.
• Drafts purchase orders and invoices to submit to both vendors and the accounting department.
• Maintains files of active orders and updates with changes to customer accounts or orders.
• Schedule and coordinate facilities maintenance items as requested.
• Performs other related duties, as assigned.

Requirements:

• One year of experience in customer service or order processing is required.
• Data entry experience a plus.
• Proficient in MS Office. Willingness to learn database and ordering systems. Salesforce and/or Spectrum knowledge preferred.

Benefits - we offer a competitive total compensation package including health, vision, and dental insurance, 401K retirement plan, income protection insurance, off the job accident insurance, PTO and more!

Vortex Companies, LLC and all of its subsidiaries, considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.

We are a fair chance employer.