We are seeking a highly organized and professional Front Office Manager to oversee the daily operations of our North Augusta location. The Front Office Manager will ensure the efficient functioning of the front office, providing excellent service to patients, and supporting the medical staff.
Key Responsibilities:
· Supervise and manage front office staff, including receptionists and administrative personnel.
· Oversee patient scheduling, check-ins, and check-outs to ensure a smooth and efficient flow.
· Handle patient inquiries, complaints, and concerns with professionalism and empathy.
· Coordinate with medical staff to ensure effective communication and collaboration.
· Ensure compliance with all healthcare regulations and office policies.
· Train and mentor new front office staff members.
Qualifications:
· Excellent organizational and multitasking abilities.
· Strong leadership and team management skills.
· Exceptional communication and interpersonal skills.
· Knowledge of medical billing and insurance procedures.
· High level of discretion and confidentiality.
· Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Requirements
Job Requirements
· Ability to lift 25 pounds
· Ability to stand/sit for extended periods of time
· Ability to comply with OSHA and HIPAA policies
· Understanding of common office procedures and medical terminology
Established in 1982 by three oncologists, Augusta Oncology quickly became the leading community oncology clinic within the CSRA. Over the last 40 years, our physicians recognized the health needs of our community go far beyond that of oncology and hematology so to better serve all patients, Augusta Oncology expanded to offer multiple specialties and became AO Multispecialty Clinic. As the first multispecialty clinic of its kind in the CSRA, we are proud to offer oncology, hematology, gynecological oncology, internal medicine, plastic surgery, urology, urogynecology and rheumatology services.
At AO Multispecialty Clinic, we are fully committed to providing our community with excellence in medical care. With cutting-edge medical procedures and advanced treatment options, AOMSC is the area’s premier healthcare facility. Because we are physician-owned, we are able to provide advanced treatment options at the lowest cost and most efficient means, allowing our patients to focus on healing and living life to the fullest.
