Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are hiring an experienced Office Manager to oversee daily operations of our Hoboken office, supporting approximately 200 employees in a corporate, multinational environment. This is a hands‑ on, onsite role requiring strong facilities management, vendor coordination, health & safety oversight, and employee‑ experience support. The ideal candidate is highly organized, proactive, and comfortable managing multiple priorities while maintaining a professional, secure, and welcoming workplace.

How will you make an impact?

Office & Facilities Operations

• Manage day‑ to‑ day office operations including facilities, maintenance, space planning, and inventory
• Oversee cleaning services, security procedures, and preventative maintenance (PPMs)
• Coordinate office moves, layout changes, and workstation setups
• Ordering of all office supplies, snacks, beverages within budget, plus invoicing
• Track facilities budgets, invoices, purchase orders, and expense reporting

Front Desk & Visitor Management

• Manage reception operations and visitor access control
• Answer and direct incoming calls professionally
• Ensure badge access, sign‑ inout procedures, and lobby standards are maintained

Meeting Rooms & Events

• Book, monitor, and set up meeting rooms and training spaces
• Coordinate catering, refreshments, and room configurations
• Support office events and employee engagement initiatives

Health, Safety & Security

• Ensure compliance with local health and safety regulations
• Maintain Accident Book and Facilities Log
• Coordinate fire safety procedures, DSE assessments, First Aiders, and Fire Wardens
• Act as Incident Control Officer during emergencies
• Ensure office security aligns with company policy and building standards

Administrative & Team Support

• Support new‑ hire onboarding (desk setup, badges, IT coordination)
• Assist with leaver equipment returns
• Provide administrative support to departments as approved
• Liaise with Facilities Manager, HR, IT, and Procurement teams

Vendor & Contract Management

• Manage relationships with landlords, service providers, and vendors
• Support contract negotiations and procurement compliance

Required Experience & Skills

• 3–5 years of Office or Facilities Management experience in a corporate or multinational environment
• Proven experience managing vendors, budgets, and contracts
• Strong knowledge of health & safety requirements (certifications a plus)
• Excellent communication skills with the ability to work across all levels
• Highly organized, proactive, and solution‑ oriented
• Proficient in Microsoft Office; strong Excel skills preferred

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.