Job Description

🌟 Join Our Team at Camen Behavioral Services! 🌟
Office Manager – Lake Ellenor Clinic

Camen Behavioral Services, LLC is seeking a detail-oriented, bilingual Office Manager to support our Lake Ellenor clinic. This role is well suited for someone who values organization, clear communication, and keeping daily operations running smoothly. The Office Manager will play an important role in supporting a collaborative, mission-driven team dedicated to serving children and families throughout Central Florida.

🏢 About Us
Camen Behavioral Services, LLC is one of the largest Applied Behavior Analysis (ABA) providers in Central Florida, offering high-quality, client-centered ABA services to children with autism and other developmental needs. Our award-winning clinics have been recognized as top providers in the region, with locations in Kissimmee, Waterford Lakes, and Orlando.

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As an Office Manager, you will be a welcoming point of contact for the children and families we serve, engaging with them daily and helping create a positive clinic experience. You will work closely with a supportive administrative team to keep clinic operations running smoothly, assist with scheduling, and support day-to-day clinic needs. You will also help maintain the cleanliness, organization, and hygiene of the clinic throughout the day. This role is ideal for a dependable, organized individual who enjoys a fast-paced, hands-on environment and is looking to grow within a healthcare setting.

📋 Responsibilities:

• Support the coordination and oversight of daily client and staff schedules
• Welcome and assist children, families, and visitors with a professional, friendly demeanor
• Answer and route incoming phone calls to the appropriate departments or team members
• Complete general administrative tasks, including documentation management, collecting and processing coinsurance and copays, and updating/posting necessary company memos in common areas
• Support billing operations by ensuring accurate collection of copays/coinsurance, verifying insurance information, and coordinating with the billing team on account inquiries and discrepancies
• Maintain lobby décor to create a welcoming, festive atmosphere for children, families, and visitors
• Monitor inventory levels and restock office and clinic supplies as needed
• Assist with appointment confirmations and communicate scheduling updates to families
• Help maintain the cleanliness and organization of the clinic through routine tasks (including emptying trash, sweeping/mopping common areas and restrooms, and weekly cleaning of staff lounge and cafeteria, including kitchen appliances)
• Work collaboratively with therapists and administrative staff to support efficient daily operations

✅ Qualifications:

• High school diploma or GED required; associate’s degree preferred
• Bilingual (English & Spanish) required; Portuguese is a plus
• Minimum 1 year of experience in an office, administrative, or clerical setting
• Strong organizational and multitasking skills
• Ability to sit or stand for extended periods, move throughout the clinic, lift/restock supplies up to 25 lbs, perform light cleaning tasks, and operate standard office equipment
• Excellent written and verbal communication abilities
• Comfortable with basic office software and general office equipment
• Strong attention to detail and problem-solving skills
• Ability to work independently and as part of a team
• Must pass a federal background check
• Must be able to work in a fast-paced environment

⏰ Work Schedule:

Full-time | Monday to Friday
Clinic hours of operation are 8:00 AM – 6:30 PM, with staff scheduled within a range of 7:30 AM – 7:00 PM.

Typical shifts include:

• Opening shift: 7:30 AM – 4:00 PM

• Closing shift: 10:30 AM – 7:00 PM

💼 Compensation & Benefits:
📈 Starting Pay: $19.00 per hour
💼 Comprehensive Benefits: Company-matching medical insurance, vision, and dental insurance, plus retirement options
💼 Paid Personal Time Off (PTO) Accrual
🤝 Supportive and collaborative team environment