Job Description

Level: Management
Job Location: Tampa, FL - Tampa, FL 33619
Position Type: Full TimeEducation
Level: 2 Year Degree
Job Shift: DayFlorida Kenworth is seeking a talented individual to take on our Office Manager role at the Tampa, FL location. This position is ideal for someone who enjoys working in a busy, professional environment. Excellent benefits offered. This is a great opportunity to join a high performing team within a growing and successful dealer group!
Responsibilities:
- Overall responsibility for the Branch office including the efficient and productive operation of the department while developing and maintaining a high level of overall customer satisfaction with the dealership
- Establishes operational goals and objectives for the Branch office and ensures these are met
- Fosters effective and timely communication between all Branch departments
- Communicates and coordinates with supervisor on office product procurement
- Overall responsibility for upkeep and maintenance of office area of facility as budget guidelines and Branch Operating Team decisions dictate
Primary Duties:
- Answering multi-line telephone, directing calls and taking messages as required
- Greeting customers and handling their questions and concerns quickly, efficiently and professionally
- Accepts payments for products and services provided and ensures transaction is documented accordingly
- Assures payable matching process is timely, thorough, and accurate
- Operates word processing and spreadsheet computer programs
- Processes and updates customer mailing lists
- Processes and files paperwork such as sales, parts and service documentation per supervisor direction
- Insures completion of new and used truck sales documentation
- Coordinates and reconciles weekly payroll for each department including daily payroll posting as required
- Assists with Human Resources tasks such as administering pre-employment testing, scheduling pre-employment physical and drug screens, and ensuring that all new hire paperwork is completed and returned in a timely fashion
- Liaisons with the corporate office departments as necessary
- Assists sales department in coordination of sales deliveries
- Assist Branch Team members in planning and coordinating company events
- Opens, sorts and distributes incoming mail
- Interviews and hires office department personnel
- Other office duties as assigned

Qualifications
- Associates degree (AA) in an office related field or comparable work experience
- Three to five years related experience with supervisory experience preferred
- Understanding of double entry accounting principles
- Management skills to include decision making abilities, organizational and leadership skills
- Ability to demonstrate or display office protocols to staff and other departments
- Supervisory skills to include the ability to coach, train and motivate subordinates to reach established department goals
- Ability to prioritize and handle numerous tasks simultaneously
- Effective written and oral communication skills
- Computer skills with an emphasis on word processing and spreadsheet programs
- Ability to sit, stand, bend, stoop and lift/move up to 25 lbs. on a regular basis