Ace Handyman Services

Office Manager

Ace Handyman Services  •  $20 - $30/hr  •  Missoula, MT (Onsite)  •  8 days ago
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Job Description

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Free uniforms


Administrative professionals — are you looking to turn your customer service background and engaging personality into a challenging and rewarding career? Join our team at Ace Handyman Services in Missoula!

We’re proud to be part of this community. As a locally owned and independently operated franchise backed by a national leader in home improvement and repair, we get to serve our Missoula neighbors every day — helping them love where they live. As we continue to grow, we’re looking for a highly organized, people-first candidate to join us as an Office Manager and help keep our daily operations running smoothly.

In this role, you’ll be the friendly, knowledgeable voice our customers hear when they call — educating them on the services and solutions we provide. No construction experience required! You’ll also play a key role in managing our craftsmen’s daily schedules, matching the right person to the right job, and ensuring every customer has a great experience from first call to finished project.

This is a real opportunity to grow into a leadership role with a company that still feels like family. If you’re someone who loves solving problems, connecting with people, and making a difference in your community, we’d love to meet you.

Here’s What We Offer

• Salaried position: $20–$30/hour

• Full-time, 40 hours per week — Monday through Friday, 8:00am–4:30pm, weekends off

• Paid vacation

• Performance bonuses

• Training and onboarding provided

• Advancement and growth opportunities

• The tight-knit feel of a local business with the support of a national brand

Job Responsibilities

As our Office Manager, you’ll handle inbound and outbound customer calls, manage scheduling for multiple craftsmen, and keep daily operations organized and efficient. Specifically, you will:

• Respond to job leads promptly and professionally

• Coordinate schedules and material ordering for craftsmen and projects

• Utilize dispatching and schedule management software

• Return customer calls and follow up with past customers

• Perform general paperwork and filing duties

• Help solve operational logistics to ensure a smooth customer experience

Job Requirements

We’re looking for someone who is highly organized, detail-oriented, and genuinely enjoys helping people. You should be comfortable on the phone, quick on your feet, and able to juggle multiple priorities without missing a beat.

Specific qualifications include:


• High school diploma or GED

• 3–5 years of administrative, scheduling, or office experience

• Comfortable with sales and customer education

• Strong communication skills — written and verbal

• Tech-savvy and adaptable to new software

• Great multitasking and prioritization skills

• QuickBooks Online or accounting knowledge, a plus

• ServiceTitan experience, a major plus

Be part of something local. Build something lasting.


If this sounds like the career move you’ve been looking for, we want to hear from you. Apply today and come grow with us right here in Missoula!



Apply now!
Compensation: $20.00 - $30.00 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs" above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Ace Handyman Services

About Ace Handyman Services

Founded in 1998, Ace Handyman Services recently celebrated our 26-year business anniversary. As a national, home improvement, repair, and remodeling franchise corporation, there is demand for our professional services wherever you live. We are always looking to expand our reach and bring new Owners on board. With approximately 60 Owners in over 120 active territories, Ace Handyman Services has franchise locations in over 24 states, bringing honesty and integrity to the home improvement industry throughout the country!

If you're tired of endless work hours and life in the corporate world, and want to stop putting money in other peoples' pocket, it's time to own your own business and start controlling your own destiny.

At the heart of our Franchise model is our efficient Support Center, providing expertise and support to Owners with the training and tools needed to open, operate, market, and grow their business. In addition, we continue to vet and collaborate with global partners on the most current technologies and resources keeping us miles ahead of the competition.

Our Franchise network operates with a heavy focus on digital marketing designed to drive traffic to your local webpage, get your phone ringing, and appointments booked. Our goal is to help you build a profitable business that grows and continually acquires new leads, retains happy, loyal, lifelong customers, while offering you time to enjoy life with your friends and family.

Our solid reputation, expert support services, and advanced software applications have proven to be a successful, yet progressive business model. See for yourself at acehandymanservices.com

We were recently acquired by Ace Hardware and were formerly known as Handyman Matters until March of 2020.

Industry
Construction & Skilled Trades
Company Size
201-500 employees
Headquarters
Lakewood, CO
Year Founded
1998
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