Job Description

Join Our Team as an Office Manager at ABA Pathways, LLC!

ABA Pathways is seeking a compassionate, adaptable, and driven Office Manager who brings positive energy to their work and is eager to learn, grow, and make an impact.

At Pathways, we foster a workplace culture centered on growth, discovery, person-centered care, and cultural competence. If you thrive in a collaborative environment and enjoy keeping operations running smoothly while supporting a meaningful mission, we’d love to meet you.

The Office Manager plays a vital role in ensuring the clinic operates efficiently and effectively. This position oversees daily administrative functions, supports clinical staff, and helps create a welcoming, organized, and compliant environment for both clients and team members.

What You’ll Do

Daily Operations & Administrative Support

• Manage clinic communications (email, phone, fax, copying)
• Support clinicians with administrative needs
• Maintain organized systems and workflows to keep operations running smoothly

Clinic Environment & Organization

• Ensure the clinic is clean, organized, and welcoming
• Oversee routine upkeep and handle urgent cleaning needs as they arise

Scheduling & Coordination

• Maintain and audit staff schedules for accuracy and efficiency
• Coordinate across teams to support smooth daily operations

Collaboration & Compliance

• Partner with clinical, finance, and accreditation teams to implement programs and policies
• Ensure compliance with company standards and CARF requirements
• Plan and execute compliance activities such as emergency drills

Budgeting & Purchasing

• Manage clinic budget and purchasing processes
• Submit orders, track expenses, and reconcile receipts and credit card transactions

Team Culture & Leadership

1. Foster a positive, professional, and values-driven team culture
2. Provide supervision to administrative staff (if applicable)
3. Support conflict resolution and promote strong working relationships

Systems & Process Expertise

• Serve as the go-to resource for clinic systems (e.g., MeasurePM, Google Workspace)
• Troubleshoot and support team members with system-related questions

Community Engagement

1. Collaborate with the clinical team to promote services
2. Plan and participate in community outreach events

Additional Responsibilities

• Monitor client authorizations and key deadlines
• Act as on-site liaison for property-related needs
• Participate in team meetings and organizational initiatives

What You Bring

• Strong communication and organizational skills
• High level of integrity and accountability
• Ability to manage relationships and resolve conflicts effectively
• Cultural awareness and a commitment to inclusive care
• A proactive mindset with the ability to multitask and adapt in a dynamic environment

Work Schedule

We prioritize a healthy work-life balance. This is a full-time position, typically scheduled Monday through Friday, 7:00 AM – 3:30 PM.

Travel

Occasional travel may be required to other Pathways locations or divisions as needed.

Requirements

Required Education and Experience

A bachelor's degree and three to five years of relevant and related business administration experience, or a master's degree in business administration and two years of experience in the business field, or seven years of experience in the business field, or any similar combination of education and experience.

Preferred Education and Experience

• Masters' degree in business or related field.
• Three to five years of business administration experience.

Competitive Compensation and Benefits

• Health Insurances
• Vision Insurance
• Dental Insurance
• Life Insurance
• Supplemental Insurances
• Professional Development Programs
• Paid Time Off
• Paid Holidays
• 401K Plan