Job Description

Shape the Workplace and Client Experience in a Growing Legal Services Group

Are you an experienced Office Manager who enjoys creating workplaces where both colleagues and clients have a genuinely positive experience? This is an opportunity to play a central role in the day to day running of a growing legal services group while helping to continuously improve how our workplaces operate.
At Roberts Legal Services Group we have two specialist law firms; Delaney Roberts Specialist Family Lawyers and Roberts Crosbie Mortensen Lawyers. Our firms handle complex legal matters with high professional standards while maintaining a strong People First culture.

Whilst our firms practice separately, we operate as one team with shared values, culture and support functions including operations, people and culture, sales and marketing and finance.

With around 50 employees across Newcastle and Sydney, we believe our success and the success of our clients depends on the quality and engagement of our people. We invest heavily in attracting the right people and supporting them to do their best work.

That focus on people and experience requires thoughtful coordination, which is why we are looking for an Office Manager who enjoys taking ownership of how the workplace operates and who brings ideas for improving how we support both our team and our clients.

Based in Newcastle, you will oversee the coordination of our offices while working closely with the senior leadership team. The role requires frequent travel to our Sydney office, approximately once per month.

About the Role

This role combines operational coordination with the opportunity to enhance how our workplaces function and how our team experiences the environment they work in.

Some of your key responsibilities will include:

• Managing the day-to-day operation of our Newcastle office and supporting coordination with our Sydney office
• Overseeing reception, meeting rooms and general office presentation
• Coordinating facilities, suppliers, building management and maintenance
• Managing office supplies, equipment and workplace assets
• Supporting onboarding and offboarding of team members including workplace setup
• Assisting with leave management administration and maintaining HR records
• Supporting workplace health and safety administration and compliance requirements
• Assisting with the coordination of employee recognition programs and team events
• Supporting internal meetings and general office administration
• Liaising with external providers including IT support, building management and suppliers
• Identifying opportunities to improve how the office is coordinated and the workplace experienced.

About You

This role suits someone who enjoys creating well organised workplaces and takes pride in helping teams operate smoothly and effectively. You are proactive, solutions focused and comfortable identifying ways to improve how things are done.

You will likely bring:

• Previous experience in an Office Manager role
• Experience working in a professional services environment
• Strong organisational skills and attention to detail
• A proactive and solutions focused approach
• Excellent communication and relationship management skills
• Confidence managing multiple priorities in a busy environment
• Experience supporting HR administration including onboarding, leave coordination and workplace compliance
• Experience coordinating events and supporting all staff and executive meetings
• Confidence learning systems and working with technology
• Willingness to travel to Sydney approximately once per month

Experience in the legal industry would be beneficial but not essential.

What’s in it for You

• Work closely with leadership – collaborate with the Operations Manager, People & Culture Manager and Sales & Marketing to support the smooth running of the Company
• Variety in your work – play a key role in coordinating workplace operations, people initiatives and office administration
• People First culture – be part of a supportive workplace where collaboration and professionalism matter
• Opportunity to contribute ideas - help improve how our workplaces operate as the business continues to grow
• Professional environment – work in a modern legal services group focused on efficiency, strong systems and sustainable growth
• Newcastle based role with Sydney exposure – primarily Newcastle based with regular travel to our Sydney CBD office

How to Apply

We welcome candidates who enjoy improving how workplaces operate and who bring ideas about how office environments can better support both people and clients.
Please submit your application, including a cover letter, by clicking the Apply button.