Job Role

Come and join our Activity Hub team as a Office & Front of House Coordinator

In our Activity Hubs, our trained team provide a comprehensive programme of social and creative activities for ex-offenders, both following release from prison and those serving community sentences. Our participants are invited to come and make the most of the support we offer to ensure they are well-equipped with the skills and confidence they need to re-enter the community.

As our Coordinator;

• You will provide administrative and reception support ensuring the smooth running and effectiveness of the hub.
• Assit and coordinate in the planning and delivery of a wide range of hub activities
• Keep records, spreadsheets and files upto date and accurate
• Be the voice and face of the hub dealing with enquiries both face to face and over phone and email

We’ll need your excellent interpersonal and communication skills. We like to ensure a warm, welcoming hub environment, in which our participants are enabled to fulfil their potential. You will need to embody and promote this ethose!

Our successful candidate will ideally have a Level 2 qualification in Administration/Customer Service or equivalent. However, we appreciate that not everyone can tick every single box, just so long as you’re confident and are comfortable working with a diverse range of people from a variety of backgrounds and circumstances.

This is a rewarding opportunity that will allow you to support and encourage our residents back into the community with the skills and confidence they need.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £25,877 per annum with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Seetec is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned.
What our people say.

Location: Plymouth
Hours: Full-time, 37 hours per week (Mon-Fri)
Contract: Permanent

Key Responsibilities

• Provide a warm welcome while on reception, being the first point of contact to anyone entering the building
• Support with the planning of hub activities and events
• Manage mail and petty cash
• Input participant details and attendance accurately on our computerised system

Skills and Experience

• Level 2 qualification in English and Maths
• Good knowledge of IT, including use of Microsoft Office programs
• Excellent interpersonal skills, able to deal effectively with a range of people by phone and in-person
• Good time management, organisational and administrative skills

Additional Information

Seetec is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Education, Training and Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.