Job Description

We’re looking for an organized, proactive, and people-first Office & Facilities Manager to serve as the central point of contact for day-to-day operations at our Mountain View headquarters. This is a broad, high-visibility role — you’ll own everything from major vendor contracts to making sure the kitchen is stocked, and every visitor walks away with a great first impression of EarnIn. You’ll partner closely with office leads across our other locations and play a key role in building a welcoming, well-functioning workplace that supports employee experience. This role reports directly to the Sr. Director, DIB & People Partnering and sits at the intersection of facilities, culture, and employee experience. The Mountain View base salary range for this full-time position is $83,000-$102,000, plus equity and benefits. Our salary ranges are determined by role, level, and location. This is a hybrid position in Mountain View that requires in-office work usually 5 days a week. We are unable to provide visa sponsorship or immigration support for this position.

WHAT YOU'LL DO

Facilities and Office Operations

• Own day-to-day operations of the Mountain View office — ensuring the space is clean, functional, safe, and well-stocked
• Manage kitchen and supply inventory, including ordering and restocking food, beverages, office supplies, and equipment
• Greet and welcome visitors, candidates, and guests; ensure a warm, professional experience for everyone who walks through the door
• Serve as the primary liaison with building management for maintenance requests, lease matters, and facility issues
• Oversee workplace health and safety protocols, emergency procedures, and compliance requirements
• Manage badge access, visitor check-in systems, and office security procedures

Vendor Management

• Manage vendor relationships from selection through contract renewal, including sourcing, onboarding, day-to-day oversight, and performance management
• Negotiate and manage service agreements with vendors including cleaning services, security, catering, plant care, IT hardware suppliers, and more
• Track vendor spend against budget; identify and act on opportunities to optimize costs without sacrificing quality
• Maintain a vendor tracker with contract terms, renewal dates, and performance notes

Multi-Location Coordination

• Serve as the connector between EarnIn’s office locations — partnering with local office leads to ensure consistent standards, share best practices, and coordinate cross-site initiatives
• Support office leads in other locations with facilities questions, vendor sourcing, and documented processes and guidelines
• Assist in opening or scaling new office locations as EarnIn grows

Events & Culture

• Plan and execute in-office events, team celebrations, all-hands logistics, and executive visits
• Partner with the People team on new hire onboarding logistics, office orientation, and culture programming
• Manage catering and A/V setup for on-site meetings and company events

Finance & Administration

• Own the facilities budget: track expenses, process invoices, and reconcile spend monthly
• Manage purchase requests and purchase orders through company procurement systems
• Maintain organized records for contracts, vendor agreements, facilities documentation, and compliance materials

WHAT WE'RE LOOKING FOR

• 1+ year of demonstrated experience in office operations, facilities management, or a comparable coordination role (e.g., hospitality, event operations, or similar)
• Proven track record managing vendors and service contracts, including negotiation and performance oversight
• Strong organizational skills with the ability to manage multiple priorities and switch context quickly
• Takes initiative and follows through without needing close direction
• Excellent interpersonal skills; warm, professional, and effective working with all levels of the organization
• Experience managing budgets, processing invoices, and tracking spend
• Comfortable using collaboration tools such as Google Workspace, Slack, or similar platforms
• Experience supporting a multi-location or distributed company is a plus
• Background in a fast-paced, evolving environment is a plus
• Familiarity with workplace platforms such as Workday, Greenhouse, ModernLoop, Envoy, Rippling, or similar tools is a plus
• Experience coordinating office buildouts, relocations, or expansions is a plus

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