Job Description

Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy initiatives.

We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities!

Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you’ll consider joining our team.

Position Summary

The Receptionist serves as the first point of contact for visitors, Team Members, and vendors and ensures efficient day-to-day operations of the Southeast office. This role coordinates front-office administration, mail processing, office supplies, coupon tracking, reporting support, and administrative assistance for departments including Human Resources and Marketing. The ideal candidate has exceptional organizational skills, attention to detail, professionalism, and a strong guest-service orientation.

Essential Duties and Responsibilities

Office Administration & Reception

• Serve as the primary receptionist and greet visitors, Team Members, and vendors in a professional and courteous manner.
• Maintain a clean, organized, and welcoming lobby and reception area.
• Coordinate office operational needs and administrative support activities.
• Manage incoming deliveries and ensure packages are routed to the appropriate recipients.
• Schedule office maintenance and service appointments and follow through to completion.
• Perform additional office duties as needed to support efficient office operations.

Mail Management

• Retrieve incoming mail from mailboxes daily.
• Sort and distribute mail to Team Member mailboxes.
• Open invoices, apply appropriate date stamps, and process according to company procedures.
• Scan invoices into the Square 9 document management system.
• Scan and electronically distribute mail to Team Members in remote locations.
• Prepare, stamp, and process outgoing mail.

Coupon Administration

• Track and process store coupon submissions.
• Reconcile and total coupon activity and maintain accurate records in designated spreadsheets.
• Identify and report unusual coupon activity or discrepancies to management.
• Prepare and mail coupons to the designated clearinghouse.

Human Resources Support

• Prepare Georgia termination notices and distribute associated communications on a weekly basis.
• Prepare and distribute new hire welcome letters on a weekly basis.
• Provide administrative support for HR-related processes assigned.

Daily Reporting (DRB)

• Download required daily reporting files.
• Format and modify reports according to established specifications.
• Save and distribute completed files for system retrieval and operational use.

Office Supply & Inventory Management

• Monitor and maintain office and breakroom inventory levels.
• Order office supplies, breakroom products, and other necessary materials.
• Verify accuracy of deliveries and resolve discrepancies as needed.
• Ensure proper organization and storage of received supplies.

Marketing Support

• Provide administrative assistance to the Marketing Department.
• Prepare and complete various marketing-related administrative tasks and projects.

Qualifications

• High school diploma or equivalent required.
• Previous experience in an administrative, receptionist, or guest service role preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong attention to detail and ability to work independently.
• Professional demeanor with a commitment to exceptional guest service.

Core Competencies

• Professionalism and guest service
• Organization and time management
• Attention to detail
• Communication skills
• Problem-solving
• Reliability and accountability
• Ability to manage multiple priorities in a fast-paced environment

Physical Requirements

• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to lift and move office supplies and packages up to 25 pounds.
• Ability to operate standard office equipment, including computers, printers, scanners, and telephones.

This position plays a critical role in creating a positive office environment.

Benefits: Eligible team members may participate in medical, dental, and vision coverage, 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Benefits eligibility and plan provisions are subject to program terms.

Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.