Office Coordinator Clerical
Port St Lucie
Tradition Hospital
Tradition Mob 2 Facility Admin-Cleveland Clinic Martin Health
000668
Days
7:00am-7:00pm
JoinCleveland Clinic Tradition Hospital’s team of caregivers that provide top-quality patient care to the communities in and around Port St. Lucie. Opening its doors in 2013 and expanding in 2017, thisstate-of-the-artacute care facility has 177 patient rooms and offers services in a wide variety of specialties to meet community needs.You'llbe supported as you follow your dreams and find where you belong, here at Tradition Hospital
Exceptional care is a team effort — both at the bedside and in the office. Even ifyou’venever considered healthcare asthe nextstep,you’llfind there are many paths to creating a career centered on what matters most to you.By joining thegrowing Ambulatoryteam as an Office Coordinator Clerical,you willsupport the 118 Physicians across 18 specialtiesthroughprovidingexcellent customer service to patients and visitors and performingvarious administrative duties.It will be your goal to ensure a smooth experience from checking in tochecking outThere are opportunities to grow and evolve within your role — and even explore new career areas beyond it.
A caregiver in this positionmust have the availability to work Monday-Friday between 700AM –700PM.No weekends.Caregivers are provided with their schedule a week in advance.The team is on staggered shifts to ensure coverage during operating hours. The schedule can fluctuate depending onneed
A caregiver who excels in this role will:
Answer the phone, triage calls, schedule appointments, schedule diagnostic testing and/or surgical procedures, obtain referral/authorizations, maintain physician calendar and other administrative duties.
Support clinic operations by direct involvement with the physician(s) and nurse(s).
Facilitate the access of patients to CCF through direct patient appointment scheduling or by serving as a liaison between patient and/or other medical departments.
Work through and solve patient issues professionally and in a timely manner
Take and relay phone messages for the respective area in a clear and concise manner in accordance to CCF policy.
Assist with calendar, meeting and travel arrangements as requested and ensure proper forms are completed.
Ensure all patients are rescheduled relating to physician out days in a timely manner
Utilize the correct pathway to retrieve lab and radiology reports (via Net Access) and dictated reports (via Total eMed) as needed.
Verify and update patient demographics and insurance information.
Identify whether patients need a referral and/or authorization and obtain referral and/or authorization when necessary.
Obtain proper information such as PCP, referring physician, CPT/DX codes prior to entering request into referral module.
Input reasons for all visits on all appointments.
Ensure same day add-on appointment is communicated to appropriate department personnel and authorization is secured.
Complete and deliver surgery packets to OPS and Access Plus.
Maintain complete and up-to-date documentation and files, including product and service quotes.
Minimum qualifications for the ideal future caregiver include:
HighSchoolDiploma or GED
Two years of clerical, customerserviceor other relevant experience
Knowledge of medical terminology gained through experience or formal course work
Basic math skills, such as addition, subtraction, multiplication,divisionand percentages
Strong computer skills and working knowledge of Microsoft applications
Typing competency with the ability to format, spell, punctuate,editand proofread
Preferred qualifications for the ideal future caregiver include:
Medical office or insurance experience
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
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Cleveland Clinic Canada
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