Receiving & Shipping
Alterations
Entering alteration instructions into the proprietary system
Communication with outside contractor tailors, delivering/picking up garments as needed
Checking in alteration tickets upon completion
Preparing alteration report for corporate office
Telephones/E-Mail/Mail
Answering incoming phone calls and relaying messages to appropriate Sales Professional
Checking store e-mail daily and forwarding information to relevant person(s)
Making same day bank deposits and running errands
Making follow-up calls to factories, customers, and corporate office
Performing other duties as assigned
Strong computer skills, including proficiency with Microsoft Office and Google Docs
Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
Strong organizational skills
Ability to bend and lift 30 lbs.
Management of office supplies
Communicating with building management
Ability to put together office monthly reports
Assist with preparing for biannual trunk show events
Valid driver’s license is required

Tom James Company is the world’s largest manufacturer and retailer of custom clothing and the engine behind some of the world’s most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers—controlling the entire manufacturing process ‘from sheep to suit’—we offer unparalleled value to those with an eye for quality.
Our service model is based on a simple mantra: “We come to you with fine clothing.” Our clients never wait in line, fight for parking, or covet a garment that doesn’t come in their size. Our clients never settle, because we leverage the support of Tom James’ vertically integrated resources, nearly unlimited fabric and styling choices, plus, the technology of the digital age to offer our clients the individualized wardrobe service they prefer. Experience the Tom James difference by working with our professional clothiers to create a custom wardrobe that is tailored to your personal fashion sense.
The efficiency and value of our business model allows us to span all price points, from $800, entry level fully custom suits to the most coveted, 100% handmade garments in the industry: Oxxford Clothes, based in Chicago, using Holland and Sherry cloth.
Tom James Company has 97 locations worldwide, operating offices in 36 states, the United Kingdom, Australia, the Netherlands, and Canada.
If you would like to learn more about our service and products, get in touch or visit our website at
www.tomjames.com
For more on careers, visit our Instagram @tomjamescareers