Job Description

Join the heart of a team that’s shaping the future. We’re looking for an Office Coordinator to join the Nous Group Sydney office on a full time, permanent basis.

At Nous, we take pride in our warm, engaging, and supportive office culture, and the Office Coordinator plays a pivotal role in sustaining this atmosphere. If you're looking to be a central part of a thriving team, we'd love to welcome you aboard.

Nous is a great place to work…

Nous Group is an international management consultancy with over 650 people working with clients across Australasia, the United Kingdom, and North America. We are a values-based organisation that is inspired and determined to improve people’s lives in significant ways. Working in unique, cross-disciplinary teams we create innovative and enduring solutions that transform businesses, governments, and communities. We realise a bigger idea of success.

Nous Group is proud to be recognised as a Great Place to Work in Australia, Canada and the UK, reflecting our expanding global influence and success. Nous consistently garners accolades as an exceptional workplace through various competitive reviews. We've been acknowledged as one of LinkedIn’s Top Companies for career growth in Australia and have been awarded Best Management Consulting Firm by the Australian Financial Review on multiple occasions.

  The role:

• In this office-based role, you are the front‑face of Nous in Sydney and a key part of our broad office operations team.
• Work closely with a supportive international team of passionate Office Coordinators
• Support the day-to-day operational and administrative functions for Nous’ Sydney office including managing stock supplies, approving invoices, managing room bookings and keeping the space tidy, and setting up for workshops / events / meetings where required
• Provide reception and phone support for the Sydney office and act as a shared support point for other Nous offices, including answering calls and emails, coordinating couriers, and responding to day‑to‑day office queries
• Liaising with building management for office maintenance and repairs
• Events play a vital role at Nous, and you'll be at the forefront of organising and executing fantastic office events that foster our culture of care and connection
• Ensure a smooth process for new starters, leavers and secondees, which may include scheduling meetings, booking travel and ensuring desk-set ups
• Drive continuous improvement in administrative processes and systems
• Build relationships across the Sydney office and contribute as an integral member of Nous’ broader corporate and office operations community
• Champion Work Health & Safety, and security in the office.

And the practical experience:

• Previous experience in a customer service or coordination role (events, office, etc.) is desirable
• Exceptional focus on customer service
• Superb attention to detail, with a preference for being thorough, and able to monitor work for quality
• Excellent computer skills, including proficiency in the Microsoft Office suite
• A flexible attitude and being willing to go above and beyond for customer satisfaction
• Ability to prioritise and multi-task in a busy and sometimes ambiguous environment
• Problem solving skills and the ability to provide guidance to others
• Comfortable working in a fast-paced environment at high intensity
• We're on the lookout for a truly helpful and enthusiastic individual who thrives on lending a hand wherever needed, embracing a variety of tasks with open arms and a can-do attitude!

Finally, the important details…

Nous is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people.

To apply for a role at Nous in Australia, you must have the right to work in Australia.

Please note if you are successful in the recruitment process, you will be required to undertake background screening prior to your commencement at Nous.