Job Description

Auckland Office Coordinator - Job Level 12

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.

The Auckland Office Coordinator provides onsite administrative and office coordination support to ensure the office operates efficiently and to a high standard. The role focuses on workplace support tasks, facilities and vendor coordination, and support for travel, events, and office services, contributing to a consistent employee experience across the ANZ administration team.

Key Responsibilities

Customer Service

• Provide reception and telephone coverage during office operating hours (9:00am–5:00pm)
• Welcome, direct, and assist visitors attending the office

Administrative Support

• Provide administrative support for the planning and booking of offsite company events
• Assist with preparation requirements for the monthly Town Hall presentation
• Action allocated service request tickets within agreed service level timeframes
• Coordinate catering orders for onsite meetings
• Process visitor Wi-Fi access requests
• Process visitor parking requests (NZ only)
• Conduct a monthly review of content on the Compass Administration page to ensure information remains accurate and current
• Support administration team initiatives that improve team collaboration and process efficiency

Requirements

• Strong knowledge of office administration procedures
• Clear, concise, and confident verbal and written communication skills
• Strong time management and people skills, flexibility, and multi-tasking ability
• Proficiency with Microsoft Office, with aptitude to learn new software and systems
• Customer focused
• Strong eye for detail

Circana Behaviors

Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location: This position can be located in the following area(s): Onsite Auckland only

#LI-AO1