Job Description

The Role

We are looking for a highly organised, proactive, and solutions-focused Office
Manager to take ownership of the day-to-day running of our four offices.

This is a hands-on role, ideal for someone who enjoys variety, takes pride in
creating great working environments, and is comfortable operating
independently. You will be the go-to person for ensuring our offices run
smoothly, efficiently, and in line with compliance requirements.

You do not need a formal facilities background, this role would suit someone from
an Office Manager, Office Co-ordinator, or PA background who has a compliance
mindset and is confident managing multiple priorities and solving problems as
they arise.

Key Responsibilities

Office Operations & Environment

·Take ownership of the day-to-day running of all office locations

·Ensure offices are safe, well-maintained, and welcoming places to work

·Act as the main point of contact for office-related issues and queries

·Manage relationships with third-party contractors (e.g. cleaning, maintenance,
utilities)

·Resolve day-to-day issues such as equipment faults, supplier problems, or workspace
concerns

Facilities & Compliance

·Oversee facilities maintenance through external providers, ensuring compliance with
annual PPM schedule and day-to-day requirements

·Manage DSE (Display Screen Equipment) assessments and follow-up actions

·Ensure compliance with Health & Safety requirements, including risk assessments

·Coordinate

PAT testing in collaboration with IT

·Manage fire marshal and first aider requirements across offices

Supplier & Budget Management

·Maintain supplier contracts and a central supplier database

·Monitor and manage office budgets, including consumables and supplies

·Oversee procurement of stationery and office provisions (including snacks and
refreshments)

·Identify opportunities for cost efficiency and value improvement

Risk & Compliance Support

·Support the Risk & Compliance team with relevant reporting, documentation and
contract management

·Ensure office-related compliance records are up to date and accessible

Continuous Improvement & ESG

·Proactively engage with colleagues to identify opportunities to improve the workplace
experience

·Support and implement ESG and sustainability initiatives within office operations

Events & Engagement

·Assist with the organisation of firmwide events, including the annual conference

·Support office-based engagement initiatives to enhance employee experience

Person Specification

Skills & Experience

· Experience in an Office Manager, Office Co-ordinator, PA, or similar role within a law
form or professional services environment

·Highly organised with strong attention to detail

·Proven ability to manage multiple priorities and meet deadlines

·Confident working independently and taking ownership of responsibilities

·Strong problem-solving skills with a proactive, “can-do” approach

·Excellent communication skills, both written and verbal

·Comfortable liaising with a wide range of stakeholders, including senior staff and external
suppliers

Desirable Experience

·Exposure to facilities management or office operations

·Experience managing suppliers or budgets

·Awareness of Health & Safety or compliance requirements (training can be provided)

Personal Attributes

·A hands-on approach and willingness to “roll your sleeves up” to get things done

·A strong sense of ownership and accountability

·Calm under pressure with the ability to respond quickly to issues

·A natural organiser who enjoys creating structure and order

·A collaborative mindset with a focus on delivering a great employee experience

Additional Information

·This role is based in Birmingham, with regular travel to other UK offices (4-6
weeks)

·The role operates largely as a standalone position, so the ability to work
autonomously is essential

·Flexibility: may occasionally be required to support events or urgent office needs