This Posting is for Current Internal ADHS Applicants ONLY.
Oversees the Office of Support Services and Operations. Establishing policies, planning, coordinating, managing, and evaluating all activities for major programs; includes budget preparation and approval of purchases, management of subordinate staff, responsible for equipment, procedures, reports, policies, safety and technical guidance. Leads the planning and implementation of programs within the office. Recommends process or service improvements. Solves unique and complex problems that have a broad impact on the organization. Contributes to the development of functional strategy. Provides advice and counsel to the organization in the area of expertise. Leads project teams to achieve milestones and objectives. Provides expert testimony. Approves report. This position may be required to perform work at/attend meetings at alternate locations and/or travel (in and out of state) when necessary, possibly requiring a state, personal or rented vehicle.
Organize, plan, and direct all activities within the Office of Support Services and Operations. Ensure effective coordination of activities across areas. Oversee internal and external outreach activities including interactions with partners. Monitor and report on all aspects of the programs.
Oversee budget and/or grant for program, Oversee performance reviews of staff, Manage/lead/hire staff, Analyzes and oversees feedback from clients on services, Generate and present, as needed, reports on key performance indicators for program.
Receive and answer inquires about program issues. Resolve complaints both internal and external.
Provide verbal and written consultation to ADHS, other governmental agencies and industry concerning technical issues and interpretation of rules and regulations.
Other duties as assigned as related to the position.
Knowledge of:
- Federal regulations and Arizona Revised Statutes related to laboratory testing, general laboratory procedures, good understanding of laboratory management and operational concepts, budget management, specialized laboratory procedures, laboratory safety precautions emphasis when working with infectious agents and or hazardous materials, performance management, continuous quality improvement and Lean methodologies
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
Skill in:
- Review and reading of professional literature, requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training
- Planning and organizational skills in development and implementation of policies
Ability to:
- Change priorities as issues arise, problem solving (root cause), work independently, perform reviews of program activities, analyze data, reporting, and evaluation of staff qualifications, support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
Minimum Bachelor’s degree in a laboratory science or related field plus 6+ years experience professional work experience with at least 2 years of supervisory or lead capacity experience.
This Posting is for Current Internal ADHS Applicants ONLY.
Must have driver’s license and ability to travel
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program
Learn more about the Paid Parental Leave program here For a complete list of benefits provided by The State of Arizona, please visit our benefits page
To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing nicole.zawacki@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.
