Job Description

DCFS SCR OFFICE ASSOCIATE

SHIFT = SUN-THURS MIDNIGHT-8:30am

Agency : Department of Children and Family Services

Job Title: Office Associate Opt 2 - Springfield
Closing Date/Time: 03/30/2026
Salary: Anticipated starting salary $4004 monthly; Full Range $4004-$5245 monthly
Job Type: Salaried, Administrative Support
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC014

REQ 54277.

SUPERVISOR Julia Ramirez

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

AGENCY STATEMENT & ESSENTIAL FUNCTIONS

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Placement Clearance Desk Worker. Under direction, this position conduct involved searches from multiple informational sources to provide authorization or denial for placement of Department youth in care in licensed foster homes and unlicensed relative homes. This position will conduct background checks and review printouts. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s call operations.

• Serves as Placement Clearance Desk Worker.
• Processes Background Checks requested from the SACWIS LEADS request log by conducting criminal background checks and reviewing printouts.
• Regularly checks the Placement Clearance Desk (PCD) email box and fax for waivers and holds.
• Responds to calls from various department and purchase of service staff requesting information on placement clearances, holds, background checks, and Recipient Identification Number (RIN's) temporary medical cards.
• Maintains LEADS log of all inquiries made to the Law Enforcement Agencies Data System and maintains LEADS certification.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

MINIMUM QUALIFICATIONS

• Requires knowledge, skill, and mental development equivalent to completion of high school
• Requires 2 years of office experience
• Requires ability to keyboard accurately at 45 wpm

CONDITIONS OF EMPLOYMENT

• Requires ability to pass a background check.
• Requires ability to secure and maintain Illinois State Police LEADS certification.
• Requires ability to work mandatory overtime.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

EDUCATION

Completion of High School.

TITLE: OFFICE ASSOCIATE Opt 2.

DCFS SCR OFFICE ASSOCIATE.

Work Hours: MIDNIGHT - 8:30am, SUN-THURS
Work Location: 2200 Churchill Rd, Springfield, Illinois, 62702

Agency Contact: Mike Bolt

Job Family: Office & Administrative Support; Social Services

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

donotreply@SIL-P1.ns2cloud.com

systems@SIL-P1.ns2cloud.com