Job Description

Job Requisition ID: 55349
Opening Date: 04/17/2026
Closing Date: 05/01/2026
Agency: Guardianship and Advocacy Commission
Class Title: OFFICE ASSOCIATE - 30015
Skill Option: Keyboarding
Bilingual Option: None
Salary: Effective July 1, 2026, Anticipated Starting Salary $4,144 monthly: Full range $4,144 - $5,429 month
Job Type: Salaried
Category: Full Time
County: Champaign
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

This position involves performing complex and specialized clerical and office support tasks, including drafting and keyboarding materials, gathering information from various sources, and interpreting rules and regulations to review records and reports for compliance with legal requirements. The role also entails designing formats for statistical or technical data, proofreading documents containing legal and medical terminology, and serving as call center support by managing calls, directing visitors, answering inquiries, and screening communications. Additional responsibilities include coordinating office mail by sorting, distributing, and preparing mass mailings, as well as maintaining organized files of correspondence, memoranda, and related information. The position requires strong organizational skills, attention to detail, proficiency in office software, and effective communication with internal and external stakeholders to ensure compliance with legal and procedural standards.Illinois Guardianship and Advocacy Commission offers a robust benefit package including:

• Monday-Friday schedule
• Health, life, vision, and dental insurance
• Paid Parental leave
• Pension Plan
• Deferred Compensation, and other pre-tax benefit programs
• Employees earn (12) paid sick days annually
• (10-25) paid vacation days (based on years of service)
• Employees earn (3) paid personal days (pro-rated based on start date)
• (13-14) paid state holidays annually

Work hours and schedule will be mutually agreed upon by supervisor during the onboarding process.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• Conducts complex, specialized clerical office support duties.
• Serves as call center staff for GAC.
• Coordinates office mail.
• Maintains files, establishes files of correspondence, memoranda, and other information.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school and two years office experience.
• Requires skill and ability to type accurately at 45 WPM.

Preferred Qualifications

• Prefers experience with excel spread sheets, data entry, and writing reports.
• Prefers ability to prioritize work.
• Prefers experience working on a call center or experience answering a large amount of phone calls.
• Prefers ability to use commonly used manual and automated office equipment.
• Prefers ability to work in a fast-paced environment.
• Prefers ability to work independently and make effective use of time
• Prefers ability to communicate well with others including supervisors, staff, general public, and persons with disabilities.

Conditions of Employment

• Must successfully complete and pass fingerprinting and background check

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

Created in 1979, the Illinois Guardianship and Advocacy Commission protects the rights and promotes the welfare of persons with disabilities. A board of 11 commissioners, who serve without compensation, govern the agency. The Commission is an executive state agency created to safeguard the rights of persons with disabilities. By providing legal representation, investigating complaints of rights violations, and providing state guardianship for Illinois’ population with disabilities, the Commission has given a voice to those who have previously gone unheard.

Work Hours: Monday - Friday 8:30am-5:00pm
Headquarter Location: 2125 S 1st St, Champaign, Illinois, 61820
Work County: Champaign
Agency Contact: Colleen Loehr
Email: colleen.loehr@illinois.gov
Posting Group: Office & Administrative Support

This position [DOES NOT] contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com