Job Description

Job Requisition ID: 52864

Division/Section/Unit Banking/Loan Originator Regulation/Loan Originator Regulation

HR Tracking # 37702

Position Title Office Associate

Closing Date: 03/04/2026
​Agency: Department of Financial and Professional Regulation
Class Title: OFFICE ASSOCIATE - 30015
Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipated Starting Salary $4,004 a month; Full Range $4,004-$5,245 a month
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Under direction, independently performs a wide variety of complex clerical and office support functions. Types, utilizing a personal computer, a variety of complex legal documents to include, letters, memorandums, reports, etc. Travels to and attends committee/board meetings, formal and informal conferences, court and other legal proceedings providing clerical assistance to staff attorneys. Independently receives and responds to routine written requests. Establishes, organizes and maintains various files.

State of Illinois Benefits

• Health, Life, vision, and dental insurance
• 12 weeks paid maternity/paternity leave
• Pension Plan – Vesting at 10 years for Tier II
• Full 20-year retirement awards free health insurance during retirement
• Deferred compensation and other pre-tax benefits programs
• Paid state holidays, 12-14 days annually
• 3 paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over year to year)
• 10-25 Days of Paid Vacation time annually (10 days in year one of employment)
• Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable)
• Employee Assistance Program and/or mental health resources

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under direction, provides a wide variety of complex, specialized office support functions for the Manager of Loan Originator Regulation in gathering and reviewing various licensing requirement information/documentation and preparing for appearances before informal conferences with licensees, regarding the decision of the Director, when determining character and fitness for licensing.
• Utilizes a computer and various software applications to draft and update letters, reports, deficiency notifications, conditions for licensing, and deficiencies of applicable license requests.
• Travels to and attends formal and informal conferences and meetings, providing clerical assistance to the Manager of Loan Originator Regulation; i.e., compiling, organizing files and exhibits to be presented.
• Independently receives and responds to routine written requests.
• Establishes, organizes, and maintains various files to include legal correspondence, memoranda, licensing reports, licensing, disciplinary orders, and other related materials.
• Enters data on personal computer and/or laptop computer concerning lending activities.
• Attends and participates in various internal staff meetings to provide and receive information relative to licensing activities.
• Receives incoming mail, opens, date stamps, sorts, and distributes mail, official letters, and other incoming correspondence.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of high school.
• Requires two years of office experience.
• Requires the ability to keyboard accurately at a rate of 45 wpm.

Preferred Qualifications

• Prefers at least three years of experience utilizing and interpreting state Professional Licensing Rules and Regulations.
• Prefers at least three years of office experience reviewing applications and/or providing information to explain or clarify rules, processes, or procedures.
• Prefers at least three years of office experience utilizing Microsoft Word, Excel, and Outlook or similar software.
• Prefers at least three years of office experience sorting, opening, and distributing physical mail.
• Prefers at least two years compiling reports using Microsoft Excel or similar software.

Conditions of Employment

• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• Requires completion of a background check and self-disclosure of criminal history.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

IDFPR is a regulatory licensing and enforcement agency that protects the residents of Illinois, ensures the safety and soundness of financial institutions, ensures that competent professionals are licensed to provide services to the public, and enhances commerce in the state for the benefit of all its residents.

Work Hours: Monday-Friday 8:30am - 5:00pm
Headquarter Location: 555 W Monroe St, Chicago, Illinois, 60661
Work County: Cook
Agency Contact: FPR.Employment@Illinois.gov
Posting Group: Office & Administrative Support

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com