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Office Assistant (Temporary)
The Office Assistant is responsible for performing office duties that ensures the department/clinic runs smoothly. This includes scheduling appointments, checking in patients, answering the phone and performing clerical duties.
This TEMPORARY position is Monday - Friday 8:00am - 4:30pm
Pay based on experience starting at $16.54
Responsibilities
Answers all incoming calls and forwards calls to the appropriate individuals or takes detailed messages as appropriate., Completes patient check-in process by verifying that all patient information is current and accurate including collects co-pays, obtains financial and insurance information, copies insurance cards, assists patients with completion of forms, and gets consents signed., Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling., Greets patients and visitors and provides general assistance to as needed., Performs general clerical duties as needed including faxing, scanning, copying, emailing, preparing documents, filing, ordering office supplies, and managing electronic and paper records related to encounters., Performs preauthorization or referral checks/follow-up., Prepares the patient file for the clinical staff., Reminds patients of upcoming appointments and preventive appointments and tests that are needed., Schedules/reschedules appointments as necessary. Confirms availability/appointment time/date. Obtain brief medical history regarding doctor visit. Give patient instructions. Collect patient information.
Requirements
High School (Required)
Compensation
Estimated Compensation Range
$16.54 - $25.24
Pay based on experience
Sarah Bush Lincoln is a prominent non-profit healthcare organization located in downstate Illinois. It operates a two-hospital system, consisting of Sarah Bush Lincoln based in Mattoon, IL which has 150 beds, and SBL Fayette County Hospital based in Vandalia, IL, with 25 beds. The healthcare system also operates more than 57 clinics spread across a 10-county area and stand-alone surgery centers in Mattoon and Effingham, regional cancer center and hospice house. Decisions are made locally which gives the Health System the agility to respond quickly to changing markets.
The organization employs nearly 3,500 people, including a medical staff of approximately 250 members. SBL is known for its contemporary facilities and commitment to providing advanced equipment and services for diagnosis and treatment. Sarah Bush Lincoln has an expanding robotics program, which showcases its dedication to adopting innovative technologies.
The staff at Sarah Bush Lincoln is highly engaged as reflected in the most recent Press Ganey Employee Engagement and Safety Survey. The organization is Magnet designated, which recognizes excellence in nursing. SBL supports career growth, which provides employees with various education funding opportunities.
Beyond its medical facilities, Sarah Bush Lincoln plays an integral role in the community. It actively participates in various activities that promote health, wellness, education, economic development, and housing. The involvement demonstrates the organization’s commitment to the overall well-being and development of the communities it serves.
