Job Description

Position Summary

The Student Worker assists the Financial Aid Office staff with day-to-day administrative tasks, customer service, and basic clerical duties.

Work Schedule

6-8 Hours Based on Student Schedule

Position Responsibilities

• Greet and assist students, parents, and visitors in a professional and courteous manner
• Answer phone calls and direct inquiries to appropriate staff members
• Provide general information about financial aid processes and deadlines
• File, scan, copy, and organize financial aid documents
• Assist with data entry and updating student records in internal databases
• Prepare outgoing mail and distribute incoming mail when needed
• Support staff during financial aid events, workshops, and orientations
• Perform other clerical tasks and special projects as assigned

Required Qualifications

• Must maintain confidentiality of student records in compliance with FERPA regulations
• Must be a currently enrolled student in good standing at Butler University
• Must be eligible for student employment (Federal Work-Study or Institutional Work Program, if applicable)
• Strong interpersonal and communication skills
• Ability to handle confidential information responsibly
• Detail-oriented, organized, and reliable
• Proficient in Microsoft Office (Word, Excel, Outlook), especially working on analytics in Excel
• Professional demeanor and a willingness to learn

Preferred Qualifications

• Previous office or customer service experience
• Familiarity with financial aid terminology or processes

Other Expectations

• Maintain regular and punctual attendance.
• Comply with University standards and policies.
• Ensure confidentiality of information.

Butler University is a private, nationally recognized comprehensive university encompassing seven colleges: Arts, Business, Communication, Education, Liberal Arts & Sciences, Pharmacy & Health Sciences and Founder's College. Approximately 4,500 undergraduate and 1,000 graduate and doctoral students are enrolled at Butler, representing 46 states and 24 countries.

Join us at the crossroads of tradition & transformation. A career at Butler University offers more than just a job—it’s an opportunity to join a dedicated, innovative, and supportive community grounded in equity, academic excellence, and meaningful impact. Aligned with Boldly Butler, our strategic plan, faculty and staff play a vital role in delivering transformational learning experiences, enriching our campus and community, and ensuring a thriving Butler for generations to come.

Butler University is an equal opportunity employer. We welcome applications from all individuals, regardless of age, sex, race, religion, color, disability, protected veteran status, national origin, or any other legally protected category.