Job Description

Posting number: 09592

Department: HUMAN SERVICES - GRANT FUND

Job classification: Office Assistant Senior - Hourly WAE

Posting type: Open

Categories: Office and Administrative Support

Summary

Bring your organizational talent and attention to detail to a role that makes a difference!

The City of Hampton’s Human Services Department is seeking a Senior Office Assistant to be the backbone of our fast-paced, mission-driven team. In this pivotal position, you’ll tackle a wide range of clerical, administrative, and technical tasks, from streamlining office operations to supporting complex projects, helping our department deliver exceptional service to the community. Working under general supervision, you may also serve as a lead worker, guiding others and ensuring that our office runs like a well-oiled machine.

Minimum Requirements

• Graduation from high school or successful completion of the GED.
• Requires at least three (3) years of clerical or administrative experience.
• Requires the ability to efficiently use a computer and other office equipment to complete tasks.
• Requires good knowledge of office terminology, procedures, and equipment, working knowledge of Microsoft Office software, and a good understanding of business arithmetic and English.
• Requires the ability to: learn complex computer programs; maintain records and attention to detail; follow complex oral and written instructions, and establish and maintain effective working relationships with diverse populations.
• Must have effective oral and written communication and customer service skills.
• May require a functional knowledge of tools, materials, equipment, and supplies that are specific to an individual department or division. May be required to complete a skills-based assessment.
• May be required to possess and maintain a valid driver’s license and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check before any offer of employment or promotion.

Additional Requirements

• Requires the ability to maintain confidentiality of all information; the ability to make sound independent judgments within the context of established departmental and City policies and procedures.
• Requires contact with other City departments, the general public, and other agencies.
• The incumbent may be considered “essential personnel” during City emergencies or at the direction of the City Manager, which may include long hours and unusual schedules.

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“Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.”