Job Description

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$29.29 - $36.03 Hourly

Department:

Health Department

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

July 30, 2026

The Opportunity:

This Work Matters!

We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment. At the Multnomah County Health Department we are all inspired by the mission: We work with communities to advance health equity, protect the most vulnerable, and promote health and wellness for everyone and we uphold the values: Compassion and Care, Empowerment, Racial Equity, Creativity and Integrity. We create a culture of respect, trust and understanding for the highly diverse population we serve in our communities.

We are currently seeking a dynamic and experienced Office Assistant Senior to join our Health Services Center. Working under the guidance of our clinic supervisors and in close collaboration with our regional leadership teams, you will play a pivotal role in our operational success. In this position, you will serve as a leader among our clinic office assistant staff, providing essential training and supporting the implementation of standard operational workflows. Most importantly, you will apply a racial equity lens to your daily work, helping us cultivate an environment of safety, trust, and belonging for both our team and our diverse community members. We invite you to bring your skills and passion to a team where your contributions have a real lasting impact!

As the Office Assistant Senior, you will:

• Support daily clinic operations under the general direction of the Clinic Supervisors.

• Lead daily cash management activities for the clinic.

• Build Epic templates in accordance with Primary Care access management policy and guidelines; manage assigned clinic work queues.

• Assist staff and providers with operational needs including equipment and set-up.

• Provide coverage for front desk and team clerical assistant functions as needed; perform administrative and clerical functions to support clinic operations.

• Manage clinic calendars and Google groups, as well as scheduling for staff and clinic leadership meetings.

• Provide training for Office Assistant 2 operations staff; serve as preceptor/trainer for front desk staff, providing coaching and subject matter expertise on front desk workflows, policies and procedures.

• Serve as delegated onsite operations leadership contact when Clinic Supervisor is off-site or unavailable.

• Collaborate with the clinic sustainability team and regional leadership team on clinic operations quality improvement initiatives; participate in leadership meetings relevant to the role.

• Order supplies and equipment and follow-up on issues and orders; complete supply inventory, including office supplies and medical supplies; coordinate with outside contractors for equipment maintenance and repair.

• Serve as site safety chair and supports essential site safety functions.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

• Education/ training equivalent to completion of the twelfth grade

• Three (3) to six (6) years of relevant experience

• Must pass a reference check.

Preferred Qualifications/ Transferable Skills* You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Experience working with culturally and individually diverse groups

• Previous experience in Epic/Epic systems or other electronic medical and health records, etc.

• Excellent priority-setting and time management skills

• Demonstrated ability to professionally and effectively communicate orally and in writing with a variety of people, answering questions and explaining technical information

• Deep understanding of disparities that inform equity driven approaches to the work.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING AND EVALUATION:

The Selection Process: For details about how we typically screen applications, review our of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• An evaluation of application materials to identify the most qualified candidates

• Consideration of top candidates/interviews

• Background, reference, and education checks

Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

• A completed online application

• A resume that explains all related experience (paid or unpaid) and training in your resume.

• A cover letter that expands on your resume, addressing how you qualify for the position, and why you are interested in the role.

Note: The application, resume, and cover letter should demonstrate your work experience/ skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview.

Please be mindful of checking your email inbox for messages from the Recruiter as you may be emailed requesting additional information. If a response is not received in a timely manner, your application may not be considered.

ADDITIONAL DETAILS:

Type of Position: This hourly position is eligible for overtime.

Type: Represented

FLSA: Non Exempt

Schedule: Monday to Friday, 7:30 AM to 4:30 PM or 8:00 AM to 5:00 PM

Work Location: This position works onsite at the Gladys McCoy Building, 619 NW 6th Ave, Portland OR 97204.

Serving the Public, Even During Disasters:

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit theDisaster Service Worker Informationpage.

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Chandra Montgomery

Email:

chandra.montgomery@multco.us

Phone:

+1 (503) 9884733 x84733

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6002 - Office Assistant Senior