Job Description

Welcome to La Crosse County — Where Your Work Truly Matters
Every day, our unique teams contribute to our vision of a community that is vibrant, safe, and resilient. Whether you're supporting families, safeguarding natural resources, maintaining infrastructure, or delivering essential services, your work here creates real impact for the people who live, work, and visit our county.
What You’ll Gain by Joining Us
• A Future You Can Count On: Wisconsin Retirement System (WRS), one of the most respected pension programs in the nation.
• Reliable, Affordable Coverage: Countywide insurance plans plus growing access to local, no-cost care options for everyday health needs.
• Time Off That Works For You: You’ll have two dedicated banks of vacation and sick time, giving you the freedom to plan real downtime when you need it—and the peace of mind to take care of yourself when you’re under the weather.
◦ Start earning vacation and sick time your very first day
◦ Bank up to 2× your annual vacation accrual
◦ Build up to 150 sick days as a full time employee
A Place Where Everyone Belongs
We believe our workforce should reflect the community we serve. We’re committed to fostering a culture of respect, inclusion, and belonging—because diverse perspectives lead to better outcomes for everyone.

FLSA: Non-Exempt This is a position for the Long-Term Care Campuses performing receptionist and light clerical duties for front desk coverage. Employee works under limited to moderate supervision and reports to the Fiscal Supervisor and uses limited judgment within established policies. The office assistant has a rotating two week schedule. One week would work 18.5 hours and the second week would work 7 hours. The hours Monday - Friday would be 4:30 pm - 8 pm, and every other Saturday the hours would be 10 am - 2 pm. There is a holiday rotation and on holidays the hours would be 10 am - 2 pm. The rate of pay for this position starts at $18.51. Please note this position is located at Lakeview Health Center in West Salem, WI.
Essential Leadership Functions
Act with Integrity and Build Trust
• Demonstrate mutual respect, humility, and honesty in all interactions
• Speak up appropriately, even when expressing unpopular viewpoints
• Actively listen and remain open-minded to diverse perspectives
Drive for Results
• Set clear goals and objectives to motivate self and others to achieve outcomes
• Seek new opportunities to improve processes and drive sustainable results
• Hold self and others accountable through consistent evaluation and monitoring
Develop Talent and Effective Teams
• Foster a collaborative environment that encourages knowledge sharing and growth
• Provide mentorship and support to help self and others reach full potential
• Recognize and leverage diverse strengths within self and team
Lead with Vision and Strategy
• Understand and communicate a compelling vision that aligns with organizational goals
• Develop and execute comprehensive strategies to achieve long-term objectives
• Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully
Lead with Paradoxical, Critical, and Agile Thinking
• Navigate complex situations by considering multiple perspectives
• Adapt quickly to changes and uncertainties in the work environment
• Make critical decisions using analytical skills, experience, and input from others
Build and Maintain Effective Relationships
• Communicate and collaborate effectively with stakeholders across the organization
• Influence others through coaching, consulting, and team-minded thinking
• Develop and sustain partnerships that create positive outcomes for all stakeholders
Cultivate Community Engagement and Provide Excellent Service
• Understand and address the needs and concerns of the community
• Incorporate community perspectives into decision-making processes
• Drive initiatives that create positive impacts beyond the organization
Demonstrate Emotional Intelligence
• Show self-awareness and manage emotions effectively in challenging situations
• Seek and respond constructively to feedback, even in the face of setbacks
• Balance empathy with accountability when leading self and working with others
Essential Job Functions
Greets, assists, directs, and answers questions of residents and visitors. [3]
Watches entrance door to maintain resident security and protect wandering residents. Redirect residents as needed.[3]
Performs clerical tasks such as alphabetizing, sorting, typing using a computer or typewriter and using a calculator on a limited basis. Operates large copy machine, clears jams and assists other users when necessary. [3]
Receives money, makes change and balances cash drawer. [3]
Procures and maintains inventory of office supplies for the facility and verifies and processes related invoices. [3]
Answers incoming phone calls and transfers calls appropriately. [3]

Takes appropriate measures in emergency medical or fire situations or in other threats to health, welfare or safety. [3]
Maintains residents' rights and confidentiality of resident information; reports all suspected cases of resident abuse to the supervisor or Administrator. [3]
Supports all aspects of person centered care. Respects and acknowledges individuality and uniqueness of residents. [3]
Works safely and follows safety practices and standards of the facility; responsible for reporting or correcting any existing or potential safety or accident hazard. [3]
Reports to work when scheduled, with minimum sick and/or absence call-ins. [3]
In this public service position, employee is required to be courteous, cooperative and respectful at all times, with the public and clients. Also establishes and maintains a courteous, cooperative and respectful working relationship with other employees, supervisors and public officials.[3]
Physical demands: Sits at desk, uses hearing, near vision and fingering for typing and a calculator. Uses far vision for watching entrance door. Uses oral communication with clients, callers, and department staff. Sits, walks, stands, bends, reaches, pushes and moves about the office intermittently. Handles telephone, papers and manuals, etc., lifts files, and other office materials.[3]
Related Job Functions
This job description is not intended to encompass every job duty or responsibility but is only illustrative. This position is required to perform other duties as may be assigned or required. [3]
Tasks assigned to this position do not involve potential and/or direct exposure to blood or body fluids.
Risk Exposure Categories:
1=Tasks may involve exposure to blood/body fluids.
2=Tasks do not involve contact with blood/body fluids but could result in performing Category 1 task.
3=Tasks do not involve any risk of exposure to blood/body fluid.
Knowledge, Skills and Abilities
Knowledge of office procedures and business etiquette. Ability to convey good public image.

Ability to relate appropriately to residents of the facility, staff and the public.
Ability to act independently with minimal supervision.
Ability to respond quickly to situations that may arise regarding wandering residents.
Ability to speak clearly.
Training, Experience and Other Requirements
Graduation from high school or GED or currently attending high school. Preference for individual over 18 years of age.
Preference for some clerical training.
Must have good work and attendance record. Availability for weekend, weekday and holiday work.
Successful completion of background check as required by the Wisconsin Caregiver Law.

Equal Opportunity Employer
We’re proud to be an Equal Opportunity Employer committed to building a workforce that reflects the community we serve.
Need an Accommodation?
If you require a disability-related accommodation at any stage of the hiring process, reach out to Human Resources at jobs@lacrossecounty.org — we're here to help.
Ready to Apply?
Submit your application through our online career site. Please double-check your materials before submitting them; complete applications help us move quickly and give every candidate fair consideration.