Position Information

Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

The Office Assistant provides high-quality customer service and administrative support for Career Services. This role serves as the first point of contact for students, employers, faculty, staff, and visitors, ensuring a welcoming and efficient office environment while supporting the daily operations of Career Services. In addition to front desk responsibilities, the Office Assistant assists Career Services staff with communications, Handshake data entry and record maintenance, job fair logistics, and general office operations.

· Serve as the primary point of contact for Career Services, greeting and assisting students, employers, faculty, staff, and visitors in a courteous and professional manner

· Answer, screen, and direct incoming phone calls and general inquiries

· Provide accurate information regarding Career Services programs, job fairs, recruiting activities, and resources

· Monitor office traffic, manage student check-in, and route inquiries to appropriate Career Services staff

· Monitor the Career Services general email inbox and route inquiries to appropriate Career Services staff

· Schedule appointments and meetings and assist with calendar management as needed

· Prepare, organize, copy, scan, file, and distribute office documents and materials

· Maintain office supplies and coordinate routine office operations

· Maintain Career Services marketing materials, resource displays, and informational handouts

· Support student outreach efforts by preparing communications, event materials, and promotional items for workshops and job fairs as needed

· Assist Career Services staff with appointment preparation, workshop attendance tracking, and employer visit logistics

· Maintain electronic and paper filing systems and departmental records in accordance with institutional policies

· Assist with Handshake data entry, record maintenance, employer account maintenance, and employer/job posting review processes

· Assist the Director and Career Services staff with compiling data and preparing materials for reports

· Provide administrative and logistical support for job fairs, employer information sessions, workshops, and other Career Services events

· Assist with employer communications and event logistics such as room reservations, supplies, check-in materials, signage, and printed resources

· Serve as on-site support during job fairs and events as needed

· Assist Career Services staff with ordering office supplies and job fair materials in accordance with departmental procedures

· High school diploma or equivalent (associate degree preferred)

· Strong customer service skills and professional demeanor

· Excellent verbal and written communication skills

· Strong organizational, time-management, and attention-to-detail skills

· Ability to work independently and collaboratively

· Proficiency with Microsoft Office applications including Word, Excel, and Outlook

· Ability to learn new technology systems and use standard office equipment

· Experience in higher education, student services, or an administrative support role

· Experience using Handshake or similar platforms

· Experience supporting job fairs, events, or student programming

· Experience providing administrative support to leadership

Posting Detail Information

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college’s application in full).

Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.