Job Description

Are you someone who enjoys creating a welcoming environment and keeping things organized behind the scenes? Do you take pride in being the person others can rely on to keep an office running smoothly?

At IdeaTek, we aren't just an internet service provider—we're Freedom Fighters We believe high-speed, reliable internet is a fundamental right, not a luxury. We're looking for an Office Assistant to support our Buhler, KS office by creating a positive experience for employees, customers, candidates, and visitors while helping ensure our day-to-day office operations run seamlessly.

This is an excellent opportunity for someone who enjoys variety, takes initiative, and thrives in a collaborative, customer-focused environment.

A Day in the Life

Your day may begin by greeting visitors, welcoming candidates for interviews, and helping customers who stop by the office. Throughout the day, you'll sort incoming mail, coordinate deliveries, replenish office supplies, and ensure common areas remain clean, organized, and ready for employees and guests. You may also assist with catering for meetings, coordinate local service vendors, or connect customers with the appropriate team members for sales or customer service support.

Every day is different, but your attention to detail and friendly approach help create an exceptional experience for everyone who walks through our doors.

What You'll Do

Key responsibilities include:

• Serve as the first point of contact for visitors, candidates, customers, and employees by providing a friendly, professional, and welcoming experience.
• Manage front desk operations, including visitor check-in, building access, incoming calls, mail, deliveries, and package distribution.
• Coordinate office operations by maintaining supplies, stocking shared spaces, scheduling service vendors, and supporting facility maintenance needs.
• Assist with meeting logistics, catering, and general administrative support for office activities and events.
• Provide basic customer service support by assisting with equipment returns and pickups, answering general questions, and connecting customers with the appropriate customer experience team member when additional assistance is needed.
• Support walk-in sales and retention needs by welcoming prospective and existing customers, answering basic questions, and connecting them with the appropriate sales team member.
• Coordinate interview scheduling and candidate logistics for interviews held at the Buhler office.
• Assist with accounts payable & payment processing activities.
• Maintain a clean, organized, and professional office environment while identifying opportunities to improve daily operations.

What We're Looking For

To be considered for this role, you'll need the following required qualifications:

• High school diploma or equivalent.
• Previous administrative, receptionist, office assistant, or customer service experience.
• Ability to lift and carry up to 20 pounds as needed for office and supply deliveries.
• Proficiency with Microsoft Office or Google Workspace.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to anticipate needs and work proactively with minimal supervision.
• Ability to maintain confidentiality and professionalism when interacting with employees, visitors, and customers.

What Will Help You Stand Out

Preferred Qualifications:

• Experience supporting a busy office or front desk environment.
• Experience coordinating vendors, facilities, or office supplies.
• Previous customer service or receptionist experience.
• Experience working in a fast-paced, team-oriented environment.

Desired Attributes

Beyond the qualifications, these attributes are what make someone a great fit for our team:

• Welcoming – You create positive first impressions and enjoy helping others.
• Organized – You keep track of details and stay on top of multiple priorities.
• Proactive – You anticipate needs and take initiative without being asked.
• Resourceful – You enjoy solving problems and finding practical solutions.
• Dependable – You consistently follow through and can be counted on to support the team.
• Adaptable – You thrive in a role where every day brings something a little different.

Why Join IdeaTek?

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

A few of the key ways we strive to make employees feel valued include:

• Competitive pay
• Medical, dental, vision, life, and 401k with match
• Free coaching/counseling for employees & families
• Free internet service (if available in your area) or internet reimbursement
• Tuition reimbursement for personal and professional growth
• Community engagement opportunities
• Culture that values results, effort, and integrity

Our Core Values

• We are Trustworthy – We build confidence through transparency, follow-through, and dependability.
• We count on Big Thinkers – We don’t just imagine the future—we create it with bold, actionable ideas.
• We have a Resilient Spirit – We embrace challenges, bounce back from setbacks, and keep striving for more.
• We stand on Belief – We believe everyone deserves access to technology that helps them learn, grow, and thrive.
• We foster Connectedness – Our work goes beyond broadband—we build real connections within our team and our communities.
• We drive Innovation – We're always looking for ways to improve and redefine what’s possible.

Ready to Apply?

If you're ready to help create an exceptional experience for our employees, customers, and visitors while supporting the daily operations of our Buhler office, we'd love to hear from you. Apply today!

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses E-Verify.