Job Description

To support company operations by maintaining office systems, supporting staff and specializing in customer service in a way that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

Requirements

Office Assistant

• Answer phone and direct calls
• Provide counter sales and customer service
• Perform truck scale, grain probing, and grading procedures
• Participate with office team to organize and implement daily processes to provide products and services to our customers
• Organize company transfers
• Various office duties including but not limited to entering inventory data, product inventory count sheets and reconciling cash

Reporting

• Inform your supervisor of potential problems or potential new business opportunities directly or indirectly related to your department
• Report any unsafe equipment or working conditions to your supervisor
• Report any needed repairs or special maintenance to your supervisor immediately

Safety and Compliance

• Uphold all cooperative policies
• Follow and comply with all laws and regulations both State and Federal
• Attend employee safety meetings, etc. held as required or scheduled in conjunction with Safety Director or location

Other Duties

• Perform other duties as assigned by management
• Receive favorable feedback from all department managers when assigned to perform or assist with other duties and responsibilities in those departments
• Attitude consistently mirrors the company image and promotes fellow employee teamwork
• Present a professional image through words, actions, and personal appearance

Basic Qualifications

• High School Diploma or GED equivalent
• Ten-key speed and accuracy required
• Proficient with Microsoft Office and Excel software
• Excellent oral and written communication skills
• Strong customer service skills
• Ability to manage multiple projects at a time and demonstrate good attention to detail
• Detail oriented to provide accurate and consistent work with or without direction
• Knowledge of administrative procedures and systems such as general office machines and phone system
• Ability to work long seasonal hours

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in basic qualifications are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand, sit, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.