Job Description

Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, highlighting our commitment to employee wellbeing and a strong workplace culture.

Who we're looking for:

We are looking for an attentive and responsible Office Assistant to join our office in London (on-site) and become a reliable backbone for our team in day-to-day operational matters. This role is a perfect fit for those who are just starting their career - experience is welcome, but we are ready to train the right person.

What matters most to us is accountability, initiative, and a genuine desire to grow.

Responsibilities:

• Own the day-to-day operations of the London office, ensuring a well-organized, efficient, and welcoming workplace environment.
• Partner with internal teams, including IT, Marketing, and other departments, to coordinate office operations, workplace services, equipment, company merchandise, and cross-functional initiatives.
• Collaborate with vendors, suppliers, landlords, and service providers to ensure the seamless delivery of workplace services, office maintenance, procurement, and operational support.
• Support employee onboarding and offboarding by coordinating office access, welcome packs, equipment, workplace setup, and administrative processes in partnership with the IT team.
• Oversee office assets, company merchandise, and inventory, including storage, tracking, distribution, and replenishment.
• Organize and coordinate executive visits, client meetings, internal events, meeting rooms, catering, and business hospitality while delivering a high standard of service.
• Maintain office records, expense tracking, reports, and administrative documentation, ensuring compliance with company policies and approved budgets.
• Act as the primary point of contact for office-related requests, proactively identifying operational needs and ensuring the office runs smoothly.

Required Skills and Qualifications:

• English proficiency: advanced or higher.

• Proficiency with Microsoft Office (Excel, Word, Outlook) and collaboration tools such as Microsoft Teams.

• Excellent attention to detail and a proactive, ownership-driven approach to work.

• Strong communication skills and a friendly approach with colleagues and contractors.

• Strong organizational and multitasking skills with the ability to manage multiple priorities simultaneously.

Nice to have:

• Previous experience in Office Management, Workplace Operations, Office Administration, or a similar role.

• Experience coordinating office operations, vendors, facilities, and administrative processes in a fast-paced environment.

• Experience managing office budgets, procurement, inventory, and administrative documentation.

• Experience organizing meetings, events, and executive visits, ensuring a high standard of hospitality and service.

• Experience is welcome but not required - we value the willingness to learn and are ready to invest in the development of a candidate with the right personal qualities.

What you should expect from us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.

• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.

• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.

• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.

• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.