Job Description

Job Location: Wake Forest, NC 27587
Position Type: Part TimeJOB TITLE: Financial Aid Office Assistant
DEPARTMENT: Student Resources and Financial Aid
SUPERVISOR: Associate Director of Student Resources and Financial Aid
PAY RATE: $12.00/hour
HOURS: 29/week
PURPOSE OF THE JOB
Southeastern’s Financial Aid Assistant is responsible for being the first point of communication with current and prospective students. The Financial Aid Assistant also works with the Financial Aid Coordinators to help process all forms of financial aid.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Complete General Financial Aid Tasks:
- Engage with students on issues related to financial aid
- Update student records in financial aid software
- Maintain working knowledge of general financial aid policies and procedures
Assist the Financial Aid Coordinators
- Ensure students complete all requirements for disbursements as defined by institutional policy, donor agreements, and scholarship providers
- Update applications and the website
- Communicate key information to students and offices
- Confirm student eligibility, awarding, and disbursing funds
- Update institutional policies, procedures, and information
OTHER DUTIES & REPONSIBILITIES
Participate in Financial Aid meetings and complete training as required

SUPERVISORY RESPONSIBILITIES
None
FISCAL RESPONSIBILITY
Responsible for adding, updating, removing, and confirming institutional scholarships
EXTENT OF PUBLIC CONTACT
Regular contact and interactions with SEBTS students, prospective students, and student families
PHYSICAL DEMANDS
Normal office working conditions with rare travel (road and air)
WORKING CONDITIONS AND ENVIRONMENT
Open and collaborative office environment

QualificationsKNOWLEDGE AND SKILLS
- Acting with Empathy and Compassion
- Adaptability
- Attention to Detail
- Collaborating with Others
- Communicating Clearly
- Continuous Learning
- Exemplifying Integrity
- Flexibility
- Humility
- Problem-Solving
- Using Information Technology/Resources