Job Description

Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.

We are an Equal Opportunity Employer.

of Duties:

Title: Office Assistant

Classification: Nonexempt

Hourly Rate*: $24

Location: HQ, 14801 Califa St. Van Nuys, CA 91411

Schedule: On Site, Monday through Friday, 8:30AM-5PM

Essential Duties and Responsibilities:

I. Operations Coordination and Support

• Own new hire equipment purchases, logs, coordination, and delivery to employee(s).
• Support HR in employee onboarding and operational training.
• Perform updates to systems and programs in partnership with IT and HR, utilizing an organization system to keep track of ongoing projects related to systems management.
• Perform administrative activities supporting Operations such as SAP CONCUR. RIPPLING SPEND receipt collection, creation of ship labels, arranging internal driver deliveries, etc.
• Help manage day to day operational projects and events as it relates to the office, organization of spaces, and systems.
• Support all key business initiatives and strategies and adhere to company policies and procedures.
• Facilitate, support, and participate in all operations activities and meetings as assigned.
• Monitor key software programs troubleshooting and promptly addressing errors.
• Helps maintain and update employee equipment supplies including but not limited to computer, fobs/keys, alarm codes), tracking of employee equipment, and coordination of repairs needed
• In partnership with HR, provides offboarding assistance relating to employee systems and equipment in a timely manner.
• Helps office managers with credentials and filter daily requests from employees for all software accounts and systems, including contract renewals across all locations.
• Liaise with IT to fix employee equipment and systems issues.
• Complete other duties as assigned in a timely manner.

II. Office and Facilities Management

• Maintains an organized, clean office environment across location(s) by ensuring that kitchen and restrooms are properly stocked.
• Provide front-desk coverage, greeting guests and tending to carrier deliveries.
• Helps to ensure efficient operation of all back of house.
• Manages incoming/outgoing mail, delivering to respective departments.
• Manages schedule for conference and private room meetings as well as community spaces.
• Responsible for monitoring and ordering supplies for the office, distributing and replenishing to respective departments in a timely manner.
• Maintains organized supply rooms including a schedule for quarterly cleaning
• Helps office manager with external vendors such as plumbers, task rabbits, electricians, etc.
• Assists with planning company events (i.e. Holiday party, volunteer events) and securing all supplies and vendors as needed.
• Manage set up for in-office line reviews and ensure remote employees have space to meet and work when in-office.
• Act as primary contact person with outside vendors as needed, included but not limited to, cleaning service, alarm company, plumbers, electricians, etc.
• Assist office manager in office moves in partnership with Operations, IT, and HR teams.

Qualifications:

• Minimum 1 year of experience in an office setting and/or fashion company.
• Exceptional time management and multitasking skills.
• Ability to work efficiently under pressure.
• Stellar customer service attitude with a knack for problem-solving.
• Strong attention to detail and organizational abilities.
• Software system proficiency preferred.
• Experience with office moves preferred.
• Exemplary interpersonal skills with demonstrated success in both written and verbal communication.
• Excellent computer skills (MAC preferred).
• Ability to work under pressure in an environment of constant shifting priorities and changes.
• Ability to proactively troubleshoot and problem-solve.

Physical Requirements:

• Must be able to perform essential duties satisfactorily with reasonable accommodation.
• Periods sitting at a desk, typing, and working on a computer.
• Able to life/move/push/pull objects up to 25 lbs.
• Able to walk, sit and stand for periods of time.
• Able to operate equipment such as computers, copy machines, phones.
• Must be able to access various areas of a given location.

* Compensation will be determined based on experience and other factors permitted by law.