Job Description

Responsive recruiter Benefits:

• Employee discounts
• Paid time off
• Competitive salary

On-Site, Ocala, Florida


We are a family-owned and operated business that prides itself on providing top-tier service to our community. We are seeking a dedicated, highly organized Office Assistant to serve as the backbone of our daily operations. If you are a self-motivated professional who thrives in a fast-paced environment and enjoys wearing many hats, we want to meet you!

Why Join Our Team?

• Stability: Full-time, 40 hours per week in a recession-proof industry. 7:30 am to 5:00 pm; some overtime required.
  
  
• Culture: A supportive, family-oriented work environment where your contributions are valued.
  
  
• Impact: You'll be the primary point of contact for our clients and the coordinator for our field technicians.
  
  

Key Responsibilities

As the primary hub for our office, your daily tasks will include:

• Client Relations: Managing heavy phone and email communication with a professional and helpful demeanor.
  
  
• Operations: Scheduling appointments and dispatching our team of technicians efficiently.
  
  
• Project Support: Writing proposals, pulling permits, and generating operational reports.
  
  
• Financials: Managing billing, collections, and basic bookkeeping tasks.
  
  
• Problem Solving: Resolving customer concerns quickly to maintain our reputation for excellence.
  
  
• Growth: Identifying and implementing new ways to improve office efficiency.
  
  

Qualifications

Required:

• Experience: 4+ years of office administration experience.
  
  
• Tech Savvy: Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint), Service Titan, and a high level of comfort learning new software.
  
  
• Communication: Exceptional verbal and written skills; a strong professional telephone presence is a must.
  
  
• Independence: Proven ability to work with minimal supervision and handle multiple tasks simultaneously.
  
  
• Reliability: A valid driver's license, a clean record, and a strong track record of punctuality.
  
  

Preferred (The "Plus" List):

• Experience in HVAC or home service operations.
  
  
• Proficiency in QuickBooks
  
  
• Notary Public certification.
  
  
• Service Titan experience.
  
  
• Local service area knowledge.
  
  

Compensation & Schedule

• Pay: Starting at $15.00/hour (Negotiable based on experience).
  
  
• Hours: Full-time (40 hours per week) with occasional overtime during peak seasons.
  
  
• Job Type: Full-time.
  
  

Compensation: $15.00 - $17.00 per hour

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

1. Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.

2. Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

3. Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.