Job Description

Job Location: CARROLL LUTHERAN VILLAGE INC - WESTMINSTER, MD 21158
Salary Range: $16.00 - $18.50 Hourly

Join Our Team at Carroll Lutheran Village! We’re currently seeking a dedicated Full-Time Office Assistant to become part of our caring and mission-driven community. As an Office Assistant, you will play a key role in providing administrative and clerical support to the administrative staff and ensuring efficient office operations. This position follows a Monday-Friday 9:00am-5:00pm schedule.
At Carroll Lutheran Village, we’re more than just a workplace, we’re a not-for-profit organization that puts people first. That means valuing every resident we serve and every team member who supports them. Here, your work is more than a job, it’s a meaningful part of something bigger.
Come see the difference!
What You’ll Do as a Carroll Lutheran Village Office Assistant:
- Maintain and regularly update databases containing resident and constituent information.
- Record and compile accurate minutes for meetings, as needed.
- Assist in the creation, formatting, and editing of reports, correspondence, charts, policies, meeting minutes, calendars, and other documents.
- Operate standard office equipment including telephone console, pagers, fax machines, copiers, folding machines, postage meters, and other tools necessary for clerical tasks.
- Provide receptionist coverage during breaks and absences.
- Generate updated reports on resident information in response to staff requests, in accordance with department procedures.
- Manage residents’ personal funds accounts, including monthly reconciliation and preparation of quarterly statements for resident review and signature.
- Support the onboarding and training of new employees.
- Participate in all required in-service training sessions.
- Attend continuing education programs to enhance skills and job performance.
- Perform additional duties as assigned.
What You'll Love About Carroll Lutheran Village and LSMMD:
- Exciting things are happening at LSMMD! We're a dynamic and growing organization with a bright future!
- Our supportive, collaborative, and fun work environment.
- Opportunities to learn and grow!
- Health, Dental & Vision
- Competitive salary
- Generous Vacation package
- Contributions to a 403(b) Retirement Savings Plan.
- Tuition Reimbursement and Scholarship Opportunities.
- Paid Professional Development.
- Use of our On-Site Fitness Center and Indoor Pool at No Cost.

QualificationsWhy We Want You On Our Team – You’ll Bring:
Education | Experience
- High school diploma or equivalent.
- 3+ years of administrative support experience, with demonstrated proficiency in computer applications, including Windows XP, Microsoft Word, Access, Excel, PowerPoint, Print Shop, and Publisher.
Knowledge, Skills and Abilities
- Demonstrated discretion, professionalism, and sound judgment in handling sensitive and confidential matters.
- Excellent interpersonal, written, and verbal communication skills, with the ability to interact effectively and tactfully with individuals at all levels, including residents, staff, families, external vendors/authorities, and the public.
- Strong attention to detail in writing, proofreading, managing priorities, and meeting deadlines in a fast-paced environment.
- Proven ability to work both independently and collaboratively within a team environment, demonstrating a cooperative, respectful, and compassionate approach to colleagues and resident care.
- Skilled in the use of standard office equipment and technology.
- Maintains professionalism, composure, and a positive attitude when managing challenging situations.
- Physically able to move throughout the workday and lift items up to 20 pounds using safe handling practices.
- May be necessary to assist with resident evacuation during emergency situations.
Equal Opportunity Employer Statement
At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.
LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.
Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.