Job Description

At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities. We are currently seeking a motivated and passionate Office Assistant to join our dynamic team. If you're looking for an opportunity to make a difference, we invite you to explore the exciting positions available with us.

Job Title: Office Assistant

Location: On-site

City/Stat/County: Wilmington, NC – New Hanover County

Schedule: Tuesday-Saturday, 40hrs/wk, 11am-7pm

JOB POSTING:

GENERAL STATEMENT OF DUTIES:

• Performs a variety of secretarial and administrative support duties.
• Knowledge of all Coastal Horizons programs.
• Assisting the staff in daily procedures.
• Subject to the OSHA rules and regulations on blood borne pathogens due to the possible exposure of various body fluids.
• General knowledge of the program and related functions as needed.

REQUIRED EDUCATIONAL/QUALIFICATIONS:

• High School Graduate with some business courses.
• Two (2) years secretarial or clerical experience.

OR

• Equivalent combination of education and experience.
• Experience in third party medical billing.
• Ability to work a flexible schedule

POSITION HIGHLIGHTS:

• Conducts reminder calls to clients concerning appointments
• Answer phones at the front desk, provides support for Office Assistant team members
• Pick up incoming mail and distribute to assigned mail locations
• Filing of any client related paperwork
• Schedule appointments for Therapists/Counselors and other staff
• Print SAIOP certificates
• Check in new clients & review paperwork
• Placing orders for office supplies
• Assist when needed to support operations of the New Hanover Office– other duties as assigned
• Collect and post client payments; assists with 3rd party billing as assigned. Collect client fees
• Maintain client confidentiality by securing all client information via telephone or personal contact.
• Manage assorted tasks via Computer
• Perform other duties as needed to support operations
• Enroll patients into services for our expanded dosing program

SALARY & BENEFITS:

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs & Career growth
• Retirement savings plan/401K
• Paid time off programs, rollover hours, 14 paid holidays
• Employee engagement activities, resource groups, and diversity events

HOW TO APPLY:

Interested candidates should submit their resume and cover letter through our Careers Page If you require an accommodation during the application process, please contact us at jobs@coastalhorizons.org

We look forward to reviewing your application!

EEO STATEMENT

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.