Job Description

Office Assistant

Starting Salary Range: $42,193 - $50,632

GGRC is looking to hire a Office Assistant who will provide general administrative support to members of the Regional Center Services Social Work unit to ensure overall efficiency in the operations of the Department

Responsibilities:

• Coordinate activities for processing, copying, routing copies to records, and distribution of reports and forms via mail or email
• Retrieve files, prepare documents to accompany files and word-processing of document information
• Sort, copy, prepare, assemble, and file reports and forms for unit
• Prepare and distribute correspondence, including certified mail, while adhering to statutory timelines
• Manage Officer of the Day (OD) schedule and rotation
• Maintain unit staff directory and staff lists
• File memos from unit manager
• Prepare case assignments memos
• Participate in staff /internal meetings and tasks forces as assigned.
• Support to new or temporary administrative staff
• Manage Purchase of Service (POS) and Individual Program Plan (IPP) Processing
• Review POS requests and IPP documents for accuracy and thoroughness
• Coordinate corrections to POS requests and IPPs when needed
• Assist with sorting or updating POS reports or monitoring reports for special projects
• Review file for GGRC vendors or individuals supported by GGRC to ensure accuracy of POS and IPP
• Front Desk Coverage
• Route all incoming and outgoing calls to appropriate staff or department
• Provide basic information regarding the GGRC San Francisco County Office
• Route messages from general voice mail box to appropriate staff or department
• Greet individuals/families supported by GGRC and other visitors in a professional and courteous manner and informs staff of visitor arrivals
• Ensure lobby and front desk are neat and professional in appearance
• Participate in special projects, and assist with additional duties or tasks, as assigned
• Maintain all client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Lanterman Act

Requirements

Education

• High School Diploma or equivalent

Experience

• 1+ year experience in office setting involving production typing, machine transcription, processing of documents, and a variety of general clerical duties

Competencies

• Attention to detail
• Organizational skills
• Customer service orientation
• Time management
• Adaptability
• Collaboration/teamwork
• Self direction
• Initiative

General Skills

• Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation
• Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner
• Ability to operate basic office equipment, including scanners, copiers, faxes, phones
• Basic familiarity with MS Word®, MS Excel®, MS PowerPoint®, MS Outlook® or similar software applications
• Ability to type 60 wpm
• Use of discretion and ability to maintain confidentiality

Desired Qualifications

• Coursework in Office Management or Medical Office Assistance
• Experience in multi-cultural settings and/or multi-lingual capacity

Benefits

What are the benefits to working with GGRC?

We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage

10% employer contribution to a 403(b) retirement account to help you save for the future!

GENEROUS TIME OFF BENEFITS!!!

No really, we mean generous:

13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education

What makes GGRC so special?

GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.

GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).

How to apply:

GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture what you have to offer Golden Gate Regional Center, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application.

Golden Gate Regional Center is an Equal Opportunity Employer.