Job Description

As an Office and Employee Experience Manager, you will be the heart of the company and ensure the smooth running of the office on a day-to-day basis. This job is wide in duties and responsibilities, and therefore you must be a person that embraces change and is very service-oriented. You will be the face of daily life at Shield and work closely with the company’s Finance, HR, management, and the entire team.

What will your job look like?

• Ownership of all aspects related to our day-to-day office operations & budget
• Overseeing housekeeping, office maintenance.
• Manage all Kitchen and supplies order.
• Communicate and manage vendors, suppliers, and service providers to ensure timely delivery of goods and services.
• Coordinate all the travel aspects (flights, accommodation, and insurance) of local and international business trips.
• Help manage the calendars of senior management.
• Organize Company and Board meetings.
• Taking part in organizing global and local welfare activities such as happy hours, holiday & birthday gifts, events, swags etc.
• Administrate the onboarding/offboarding of new employees.
• Provide support to employees on various office-related topics.

Requirements

Requirements:

• 4+ years' experience in an administrative position from a tech company.
• Willingness to work 4 days a week at the office.
• Experience in a startup/global environment – an advantage.
• Positive attitude, with patience and a love for people.
• Ability to multi-task and work in a fast-paced and dynamic environment.
• Ability to work independently and collaborate with colleagues.
• Highly proactive and able to execute projects from start to end, A strong sense of initiative and can-do approach.
• High interpersonal communication skills.
• Strong attention to detail and accuracy.
• A high sense of responsibility and accountability.
• Strong ownership mindset - takes full ownership of tasks from start to finish.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• High level of English.

More information about Shield:

Shield is the industry’s most comprehensive digital communications governance and archiving solution, purpose-built for financial institutions. Named a Visionary by Gartner, Shield’s platform blends AI innovation with deep regulatory expertise to simplify compliance, strengthen security, and unlock efficiency.

Trusted by leading global financial institutions, Shield works closely with its partners to help compliance teams uncover hidden risks, prevent financial crimes, and protect both people and markets. . With operations across key financial hubs worldwide, we support customers wherever they operate, navigating complex regulatory environments with confidence. At our core, we’re focused on building trust: protecting market integrity and creating a world where communication is understood and accountable.

Our work has been recognized by industry leaders and analysts, including Deloitte Fast 500, Dun & Bradstreet’s Top 20 Companies, Regulation Asia Awards, and RegTech Insight Awards Europe-reflecting our impact, growth, and commitment to excellence.

If you’re ready to make a real impact at a fast-growing, mission-driven company working with the world’s leading banks to redefine communication governance and compliance - this is the place for you.