Job Description

Title: Office and Commercial Support Coordinator

Location: Stockholm, Sweden

Job type: Permanent Full Time, on-site

About Us

Integrity360 is a leading independent cybersecurity and PCI specialist operating across Europe, Africa, the Caribbean, and North America. The company has office locations in Ireland, the UK, Bulgaria, Italy, Sweden, Spain, Lithuania, Ukraine, Africa, the Caribbean, and Canada, supported by six Security Operations Centres (SOCs) located in Dublin, Sofia, Madrid, Stockholm, Rome, and Cape Town.

With over 780 employees, including more than 585 dedicated cybersecurity professionals, Integrity360 delivers a full suite of professional, support, and managed security services. These span the complete cyber risk lifecycle, from identification and prevention to detection, response, and recovery. Integrity360 supports over 3000 mid-market and enterprise organisations across sectors including financial services, insurance, government, healthcare, retail, telecommunications, and utilities.

At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you.

Job Role

We are looking for an Office and Commercial Support Coordinator to be based in the Stockholm office who will support business operations by providing structured operational and commercial coordination to support internal teams and external partners.

The successful candidate will be an enthusiastic individual who displays their own initiative with a high level of attention to detail and who wants to work as part of a dynamic team. Discretion and Confidentiality will be of utmost importance for the successful candidate.

Responsibilities

• Act as an initial assessment for inbound external enquiries, such as email and phone calls, ensuring timely routing in line with internal protocols
• Coordinate day-to-day office operations activities to ensure company requirements are met
• Maintain secure handling of confidential customer data, reports and commercial documentation
• Operate in accordance with all internal systems, procedures and compliance requirements
• Act as a on-site liaison for visiting colleagues and customers, supporting a professional office presence
• Manage customer contact received through central sales channels, ensuring clarity and timely follow up
• Maintain accurate and current customer and opportunity records within CRM platforms
• Engage with vendor and partner portals to support opportunity visibility and communications
• Respond to internal requests across teams such as finance, operations, resourcing and marketing
• Liaise with resourcing functions to track active workstreams and communicate updates where no PO resource is assigned
• Assist in the resolution of customer billing and invoicing enquiries
• Ensure purchase orders, renewals and related commercial records are processed accurately and in a timely manner

What you will bring to us:

You should have experience demonstrating the following qualities:

• A minimum of 1 year of sales experience
• Proficient in MS Office, particularly PowerPoint, Word, Excel
• Excellent interpersonal and communication skills
• Superior organizational and time management skills
• High attention to detail and strong verbal and numerical skills
• Self-confident with positive ‘can do’ attitude
• Self-starter with a desire to succeed
• Ability to work on multiple projects in a fast-paced environment while producing quality work and adhering to deadlines
• The successful candidate should demonstrate a high degree of initiative, confidence and quick learning
• Works on own initiative and is continually looking at ways to improves performance

What we will provide for you:

• Opportunity to gain experience and knowledge in a key field of expertise
• Further educational and training to enhance your skillset
• A chance to work with one of the market leaders in Information Security companies
• A company that is going from strength to strength with significant global growth plans that we are achieving.

Integrity360 Employee Benefits (Sweden)

At Integrity360 we aim to reflect what’s important through the benefits we offer. We survey our people regularly and encourage discussions around these tops so we can understand what really makes a difference. Our benefits priorities are physical, mental and financial wellbeing.

Mental & Physical wellbeing benefits:

• Private healthcare provided by Attunda Hälsan
• Health insurance provided by Söderberg and Partners
• Onsite Gym (Kista office)
• SEK 5,000.00/year for Friskvårdbidrag, our allowance can be used for Gym memberships, to improve health and more!

Financial wellbeing:

We guarantee that every employee will have their pay reviewed at least once every year, if not more regularly. We aim to pay within the market range for all roles and keep pace with inflation on average.

What we offer:

• Twice yearly salary reviews
• 6% Contributory Pension
• Income Protection
• Death-in-Service cover

Other benefits include:

• 30 days’ annual leave and options to carry over 5 days to the next financial year
• Our L&D program, we work with various platforms including Cybrary, Udemy, Preply, Pluralsight, Swift and HTB ensuring our people are up to date with their industry knowledge. Offering opportunities to further upskill and gain industry leading certifications.

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