Job Description

Office Administrator/Insurance Authorization Specialist- TEMP Position

Are you passionate about making a difference in patient care and delivering exceptional service? FlexStaff is looking for a dynamic Office Administrator/Insurance Authorization Specialist to be the friendly face and vital support behind our client’s top-tier healthcare team. If you thrive in a fast-paced environment, excel at multitasking, and want to be part of a caring community, this is your opportunity!

Be part of our client’s dedicated team committed to providing outstanding patient care. Enjoy a collaborative work environment with opportunities for growth and professional development. Make a real impact—helping patients navigate their healthcare journey with compassion and professionalism

Responsibilities:

• Be the first point of contact for patients, providing exceptional customer service with a warm, professional approach
• Manage daily office operations, including clinician scheduling, authorizations, and workflow coordination
• Handle insurance verification, pre-authorizations, and billing processes with accuracy and efficiency
• Assist patients with data entry, intake, and financial counseling, ensuring clarity and support
• Keep patient records up-to-date and complete, ensuring seamless communication within the team
• Provide timely status updates to patients and staff, fostering trust and transparency
• Coordinate schedules to ensure smooth patient flow and practitioner coverage
• Support special projects and other duties as needed to keep the office running smoothly

Qualifications:

• Strong understanding of medical billing, reimbursement, and healthcare terminology
• Excellent interpersonal and communication skills — bilingual (Spanish) a plus!
• Proven ability to organize, prioritize, and handle multiple tasks efficiently
• Proficiency in Windows, Microsoft Office, and billing systems
• Experience in a healthcare setting, especially with patient financial counseling, is preferred
• High school diploma or equivalent; certification in medical office procedures is a plus

*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts,