Who are we?

Live Nation Entertainment is the world’s leading live entertainment company,comprisedof global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately10,000 clientsworldwide.  Live Nation Concerts is the largest provider of live entertainment in theworldpromoting more than 50,000 events annually fornearly 7,000artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Foradditionalinformation, visit www.livenationentertainment.com

Who are you?

Passionate and motivatedDriven, with an entrepreneurial spiritResourceful, innovative, forward thinking, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

You will have the opportunity to bepart ofa very specialteam for Live Nation’snewestCanadian venue, HISTORY Ottawa.A state-of-the-artvenuewith a capacity of up to 2000hostingover 180 concerts and private events annually.If you are ready to be a part of Ottawa’s most memorable and historic shows,this role might be for you!

Essential Duties & Responsibilities

• Manage office operations and procedures including payroll management, vendor invoicing, customer service, daily venue operations reporting to the Senior Operations Manager, and working with the showAccountant on event reconciliation.

• Coordinate with Live NationAccounting team to ensure show accounting and petty cash controls are fulfilled.

• Support theManagement team by acting as a liaison with staff, including productionManagement, and providing dailyassistanceas needed.

• Provide hourly employee schedulingassistanceto venueManagement team as directed

• Assistin the onboarding process for new hires

• Coordinate and schedule vendor services including cleaning, medical attendants, elevator maintenance, pest control, and other contracted support services.

• Coordinatematerials and equipment for internal meetings

• General maintenance and support of officetech such as printers

• Ensure all office supplies are adequately stockedand coordinates inventory and organization of all storage spaces

• Main contact for venue deliveries

• Efficiently process incoming and outgoing mail and packages, promptly distributing them todesignatedrecipients

• Manage andoperatevenue Lost and Found programincluding returning lost items to fans

• Manage thevenuegeneral email inbox and phone line which involves addressing guests’ questions, including set timesand eventinquiriesand involving respective departments to address concerns

• Other duties as assigned

Qualifications

• A basic foundationand understanding oflive events.

• Understanding ofbasic computer functions and experience with MS Office (Word,Exceland Outlook)

• General office experience, preferred.

• Fluentin Englishand French(verbal and written).

• Experience withticketing& Ticketmaster systems is a strong asset

• Experience managing a POS system

• Excellent customer servicecommunication.

• Ability to remain calm and professional when handling challenging guest interactions, with a focus on effective de-escalation.

• Motivated, proactive self-starter who is organized and detail-oriented, with the ability to work effectively under pressure.

• Able to work effectively in loud, high-energy environments.

• A passion for live events and desire to ensure every customer experience is exceptional!