Job Description

Job Title: Office Administrator / Service Coordinator

Salary: £30,000

Location: Westminster, London

Hours: Monday to Friday, 8:00am – 5:30pm

Were working with a well-established plumbing and heating business based in Westminster, who are looking to add an organised and confident Office Administrator / Service Coordinator to their friendly office team.

This role suits someone who enjoys being on the phone, planning work, and keeping things running smoothly in a busy trade environment.

The Role

Youll play a key role in the day-to-day running of the office, acting as a central point between customers, engineers, and property contacts.

Key responsibilities include:

• Answering incoming calls and handling customer enquiries
• Planning and booking jobs for engineers
• Managing diaries and scheduling works
• Updating job information and notes on the job management system (Simpro)
• Liaising with property managers and trade contacts
• General office administration and email correspondence

What Were Looking For

• Some experience or understanding of trades, maintenance, or property management environments
• Confident and professional telephone manner
• Strong organisational skills and ability to manage multiple jobs at once
• Good PC skills, including Outlook and general office systems
• Strong written English
• Experience with Simpro is desirable, but not essential
• Friendly, upbeat personality – someone who fits well into a small team

Whats on Offer

• £30,000 salary
• 20 days holiday plus bank holidays
• Standard sick pay
• Stable, long-term position
• Office-based initially, with scope for one day working from home in the future

If you'd like to be considered for this position, please apply now for immediate consideration.