Job Description

The Office Administrator plays a key role in supporting the day-to-day operations of the branch. This position serves as a central point of contact for customers, employees, and business partners while providing administrative, customer service, payroll, inventory, and accounting support. The successful candidate will thrive in a fast-paced environment, enjoy working with people, and take pride in delivering accurate and timely service.

Work location: 38 Wade Rd, Truro, NS B2N 6S9

Application deadline: September 21st, 2026

• Serve as a primary point of contact for customers by responding to inquiries, processing orders, handling payments, and supporting front-counter sales activities.
• Coordinate customer orders with operations to ensure accurate processing, timely fulfillment, and a positive customer experience.
• Support payroll administration, employee onboarding, training records, and other employee-related administrative activities.
• Manage accounts payable and accounts receivable processes, including invoice processing, account inquiries, reconciliations, collections, and period-end activities.
• Maintain inventory records and support cycle counts, inventory reporting, product tracking, and inventory accuracy initiatives.
• Process sales orders, purchase orders, customer pricing updates, inventory adjustments, and other transactions within company systems.
• Complete branch administrative activities, including reporting, record management, filing, petty cash balancing, and general office support.
• Collaborate with operations, sales, procurement, finance, and other branch locations to support business objectives and drive operational efficiency.
• Postsecondary education in Business Administration, Office Administration, Accounting, or a related field, or an equivalent combination of education and experience.
• Demonstrated experience in a senior administrative or office support role, in a fast-paced environment.
• Experience supporting accounts payable, accounts receivable, payroll, and inventory management processes
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills with a customer-focused approach.
• Proficiency with Microsoft Office applications and the ability to learn new systems and technologies.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Demonstrated commitment to customer service, teamwork, and continuous improvement.
• Knowledge of or experience in the agriculture industry would be considered an asset.
• Ability to work extended hours and weekends during busy season

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.