Job Description

Office Administrator

At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business—we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change.

We are proud to be named as a Top Workplace Winner for the past four years by IndyStar!

We're looking for a proactive and organized Office Administrator to support the day-to-day operations of our office. This role offers the opportunity to work across multiple business functions, providing administrative support that helps keep our team organized, efficient, and successful.

If you are a motivated professional with the skills and experience to succeed in this role, we encourage you to apply and join our team. Join a team where your success is our priority!

This role is Hybrid, you must be able to come into Carmel, IN office.

Key Responsibilities:

• Coordinate day-to-day office operations and serve as a primary point of contact for office-related needs
• Order and maintain office supplies and equipment.
• Assist with a variety of human resources and talent acquisition activities, including recruitment coordination, onboarding support, and other HR administrative functions.
• Support recruiting and employer branding initiatives by coordinating job postings, candidate communications, and community outreach efforts.
• Research, verify, and maintain accurate information across multiple systems and databases.
• Prepare, organize, and maintain company records, files, reports, and other business documentation.
• Coordinate calendars, meetings, and company events to support daily business operations.
• Serve as a liaison with building management, vendors, and service providers to ensure efficient office operations
• Provide administrative support across departments as needed, including assisting with special projects and clerical overflow.
• Perform other administrative duties and cross-functional support as assigned.

Skills and Experience Needed:

• High School or GED
• 2+ years of administrative support experience
• Possess and have ability to apply basic knowledge of principles, practices, and procedures
• Good written and verbal communication skills
• Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
• Intermediate proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word)

What We Offer

• Hybrid Schedule, 2 days work from home and 3 days in office (fully remote work not available)
• Strong learning culture with ongoing development opportunities
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
• Basic life and disability insurance
• 401(k) plan with 6% company match
• 20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time off
• Paid parental leave
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
• Student loan matching program

WorldTrips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report.

As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law.  

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