Paul Davis Restoration, Inc.

Office Administrator

Paul Davis Restoration, Inc.  •  $22 - $25/hr  •  Grande Prairie, CA (Onsite)  •  3 hours ago
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Job Description

Benefits:
  • Health insurance
  • Training & development
  • Company parties
  • Competitive salary
  • Dental insurance
PAUL DAVIS RESTORATION Grande Prairie is seeking a motivated and detail-oriented Office Administrator to support daily office operations and help ensure an exceptional customer experience throughout the restoration process.

Key Responsibilities

  • Provide administrative support to project managers and field staff.
  • Answer phones, manage customer inquiries, visitor reception and schedule appointments.
  • Maintain project files, documentation, and company records.
  • Conduct customer follow-up and quality assurance calls.
  • Track customer satisfaction and address concerns as needed.
  • Assist with invoicing, data entry, and general office administration.
  • Coordinate communication between customers, technicians, subcontractors, and insurance partners.
Qualifications

  • Previous office administration or customer service experience.
  • Strong organizational, communication, and problem-solving skills.
  • Comfortable working with data, metrics, and performance reporting.
  • Proficiency with Microsoft Office and computer-based systems.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience in restoration, construction, or insurance is considered an asset.
  • Experience with RMS, Xactimate, Encircle, QuickBooks Online, or similar software is an asset
What We Offer

  • $22-25/hour depending on experience
  • Attractive Benefits package
  • Supportive team environment
  • Opportunities for professional growth and advancement
If you are organized, customer-focused, and enjoy being part of a team that helps people recover from property disasters, we would love to hear from you.

Compensation: $22.00 - $25.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results

Paul Davis Restoration, Inc.

About Paul Davis Restoration, Inc.

Paul Davis Restoration is a leading property restoration company in North America, specializing in emergency services for residential and commercial properties. Founded in 1966, the company offers a comprehensive range of services, including water, fire, smoke, and mold damage restoration. With over 320 franchise locations across the United States and Canada, Paul Davis is known for its quick response, expertise, and commitment to customer satisfaction.

Paul Davis Restoration is part of FirstService Brands, a subsidiary of FirstService Corporation. FirstService Corporation is a publicly traded company listed on the NASDAQ and Toronto Stock Exchange (TSX) under the ticker symbol "FSV." FirstService Brands is a leading North American provider of essential property services, and it owns several other property service companies, including California Closets, CertaPro Painters, and Floor Coverings International.

Industry
Construction & Skilled Trades
Company Size
1,001-5,000 employees
Headquarters
Jacksonville, FL
Year Founded
Unknown
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