Job Description

Join the team at Phil Gilbert Motor Group, a trusted name in the automotive industry for over 35 years. As part of the 4K Automotive Group, Phil Gilbert is a leading multi-franchise dealership representing Toyota, Hyundai and Kia. We pride ourselves on delivering exceptional customer experiences and high-quality vehicles.

We are seeking a Fleet Administrator to join our team at Croydon, NSW This role will see you provide high-level administrative and operational support to our Fleet Sales Consultants, ensuring that our corporate customers receive seamless, professional service from first contact through to vehicle delivery.

What You'll Do

• Accurately and efficiently process vehicle sales contracts, invoices, purchase orders, and manufacturer documentation.
• Coordinate vehicle logistics including registration, CTP, interstate deliveries, and auction returns for fleet vehicles.
• Work closely with Pre-Delivery, Sales Consultants, and external suppliers to ensure vehicles are prepared and delivered on time.
• Manage customer communications professionally, including preparing quotations, issuing invoices, and handling enquiries or complaints.
• Maintain up-to-date customer and vehicle records in the Dealer Management System (DMS) and provide delivery updates to leasing companies.
• Provide general administrative support, including stationery orders, IT requests, business cards, uniforms, and mail management.
• Support the Fleet Sales team with deal packs, scanning, stock control, finance settlements, and reporting requirements.

About You

• Strong organisational, time-management skills, and attention to detail.
• Excellent communication and interpersonal skills with a professional and customer-focused approach.
• Previous administration or automotive experience (preferred but not essential).
• A current NSW Driver’s Licence (mandatory).
• Proficiency in Microsoft Office (Word, Excel, Outlook) and the confidence to learn dealership systems.
• A positive, solution-focused attitude – you enjoy working as part of a team and are motivated to “make it right” for our customers.

Why Join us?

4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:

• Exclusive staff discounts across multiple automotive brands.
• Reward and recognition programs - celebrating milestones, service awards, and birthdays.
• Staff referral bonuses and team perks
• Ongoing career development through internal training and manufacturer-accredited programs
• Paid Parental Leave
• Employee Assistance Program (EAP)

Discover more about 4K Automotive - explore our Careers Hub: https://www.4kgroup.com.au/careers-hub

Important information

• Only shortlisted applicants will be contacted.
• Applicants must reside in Australia and hold full working rights.

Ready to join our team? Apply today and start your rewarding career with 4K Automotive.

We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.